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Author Topic:   The ISO ListServe - All the Details
Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 28 October 1998 08:28 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Subject: ADMIN: WELCOME MESSAGE/Archive info
Date: Mon, 26 Oct 1998 11:11:32 -0600
From: ISO Standards Discussion

PUT ISO9000 Welcome ISO9000 PW=Quality "Title=ISO9000 Welcome File"
Subject: Everything you should know about the ISO 9000 list

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
Sending Mail to the ISO 9000 list
Send to [email protected]
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

Version 4.20b ISO 9000 Discussion List October 26,
1998
Policies and Procedures

[email protected] Jane Jennejohn, Moderator and Editor
[email protected] Nancy Jennejohn, List Manager
[email protected] Dr. Wallace Carlson, Senior Editor

Welcome to ISO 9000, a list dedicated to the discussion of the ISO 9000 Standards. My name is Jane Jennejohn and I am "Your" List Editor/Moderator. I can be reached at [email protected]

The ISO 9000 Standards Discussion list is for those sharing and exchanging ISO 9000 information and experiences. Discussion includes: who is doing what, what the successes and concerns have been, what systems,methods, software and structures have been beneficial, identified and required solutions, long and short term strategies, who have you partnered with, educational methods and programs that have worked, policy and structural issues, assessments and corrective actions, customer and registrar comments and concerns, etc...

The list engages in discussing and describing what is happening now, and focuses on what the ISO 9000 should look like in the future and why. Participants are invited to post notes, questions, comments, concerns, ideas, and especially information and suggestions which enable us all to better understand and use the benefits that the ISO 9000 family of quality standards provides.

ISO 9000 is a moderated list. There will be a delay between the time you send a message to the editor, and the time it is posted to the list. Posts will be reviewed and/or edited before being distributed to the list membership.

When replying to a question or request, please include subject headings which contain the subject of the original posting, and your last name. Example: ISO 9000 Registrars/Doe.

The following is a list of subject flags. These flags should help those who wish to sort their mail before reading it. All of these flags will be the first word in the subject heading.
_____________________________________________________________________
ADMIN: For the moderators use. New policy announcements or
other
related material.

Q: Questions.

RE: Replies to specific questions.

REQ: Requests for information.

FYI: Announcements, conferences, and newsletters.
_____________________________________________________________________
The format will look like this on the subject heading.

FYI: CEEM Conference July 1995/Doe
Q: Lead Auditor Training/Jones
_____________________________________________________________________
Some things to remember before posting to the ISO 9000 list:

**** All list posts should be sent to [email protected] ****

(Listserv commands sent to [email protected] - for example subscribing, temporarily stopping mail, setting mail to digest, etc...see Listserv Commands for more info)

Advertising and promotion of products and services is not acceptable. If a post contains what is deemed as advertising, it will be deleted.

It is acceptable to discuss products and services if the intent is to convey information regarding satisfaction/dissatisfaction of the product or service.

It is acceptable to announce a request for information or services from members as long as the subsequent conversations take place privately. Do not post personal responses to the list. When responding to a survey or questionnaire send the response to the individual that requested it, not the list.

When responding to previous posted messages, it is always a good idea to quote portions of a previous message. This does not mean the entire message with headers should be included, but those lines that are relevant. It helps if proper attribution (who said the quoted material) is given. Also, try to avoid quoting large tracts of text and simply adding an "I agree!" line with no additional information. A good rule of thumb is not to have more quoted text than new material. Of course, content is always more important than style so these suggestions may not apply.

Please remember that you are responding to another person or persons. Professionalism in posts is appreciated by the list editor. Attempts at flaming individuals or companies will be deleted.

When quoting reference material, please state your references.

Please do not send a thank you to the list. Send them to the person who originated the message.

At the end of each post, it would be appreciated if you would state your name and email address as a minimum. This allows others to identify the authorship of the post.

Abbreviations. While many users of the internet are comfortable with the most arcane and obscure acronyms and abbreviations, many members of the list are first time internet users. First time users are generally unaware of these commonly used abbreviations. Please expand these terms at least once in your post. Example: CSA means Canadian Standards Association.

- Please do not add the ISO 9000 list to your mailing list.
____________________________________________________________________
A note to users of America Online, Compuserve and Prodigy: Mailboxes tend to get full if not checked all of the time. This creates bounced mail for the listowner. It is my suggestion that users of these services set the discussion list to a digest. This will combine all of the individual messages into one message. Instructions on how to do this appear below. By doing this, users of these services can avoid being deleted from the list.
_____________________________________________________________________
Some questions that are frequently asked and that should be avoided.

Q. Where are the ISO 9000 standards available for downloading?
A. ISO 9000 standards are not available for download. The
standards are copyrighted. Standards can be purchased through:

In the United States
-----
American Society for Quality
PO Box 3005
Milwaukee, WI 53201-3005
1-800-248-1946 Fax:1-414-272-1734
http://www.asq.org

American National Standards Institute
11 East 42nd St.
New York, NY 10036
1-212-642-4900 Fax:1-212-302-1286
http://www.ansi.org

In Canada
-----
Standards Council of Canada
45 O'Connor Street
Suite 1200
Ottawa, ON, Canada
K1P 6N7
(613) 238-3222 Fax 613) 995-4564
1-800-267-8220

Canadian Standards Association
178 Rexdale Boulevard
Toronto, ON, CANADA
M9W 1R3
1-800-463-6727

In the United Kingdom
-----
British Standards Institute
Customer Services, Publications
Linford Wood
Milton Keynes
MK14 6LE
+44 (1908) 221166 Fax:+44 (1908) 322484

ILI
Index House
Ascot
Berkhsire
SL5 7EU
UK
+44 1344 23377 Fax:+44 1344 291194

Technical Indexes
Willoughby Road
Bracknell
Berkshire
RG12 8DW
+44 1344 426311 Fax:+44 1344 424971

In Switzerland
-----
International Organization for Standardization
Case postale 56, CH-1211
Geneve 20, Switzerland
+41 22 749 01 11 Fax:+41 22 733 34 30

In Italy
-----
UNI Ente Nazionale Italiano di Unificazione
piazza Capranica 95
00187 Roma
tel.+39 6 6991602/3
fax. +39 6 6991604

In Germany
-----
Beuth Verlag GmbH
Burggrafenstr. 6
D-10787 Berlin

Orders from outside Germany:
phone: 49-30-2601-2361 or. -2759
fax: 49-30-2601-1801 or. -1263

Orders from Germany:
phone: 030-2601-2260
fax: 030-2601-1260

In Australia
-----
Standards Australia
1 The Crescent
Homebush
NSW 2140
(PO Box 1055 Strathfield 2135)
(02) 746 4666 Fax 02) 746 3333

Standards Australia
19-25 Raglan Street
South Melbourne
Vicotria
Australia
61-3-693 3500 FAX:61-3-696 1319

In New Zealand
-----
Standards New Zealand
Level 10
Standards House
155 The Terrace
Wellington 6001
(Private Bag 2439, Wellington 6020)
0-4-498 5993 Fax:0-4-498 5994

In China
------
China State Bureau of Technical Supervision
4, Zhi Chun Road
Haidian District
P.O. Box 8010
Beijing 100088
China
+86 1 203 24 24 Fax:+86 1 203 10 10
Telegram: 1918 Beijing

In South Africa
-----
Fax: 27-21-686-6375

In the Netherlands
-----
Nederlands Normalisatie Instituut
Kalfjeslaan 2
PO Box 5059
2600 GB Delft
015-269 03 90 FAX: 015-269 01 90

In Brazil
-----
Associacao Brasileira de Normas Tecnicas
Rua Marques de Itu, 88
Sao Paulo, SP 01223-000

Brazil
55-11-222-8424 FAX: 55-11-222-4443

Av. Treze de Maio, 13
Rio de Janeiro, RJ 20003-900
Brazil
55-21-210-3122 FAX: 55-021-240-8249

In Sweden
-----
Swedish Standards Institution
Box 6455
S-113 82 STOCKHOLM
Phone: +46 8 610 31 40 Fax: +46 8 30 14 40
E-mail: [email protected]

In Denmark
----
Dansk Standard
Kollegievej 6
DK-2920 Charlottenlund
DENMARK
tel.: +45 39 96 61 01
fax: +45 39 96 61 02

In Argentina:
-----

Instituto Argentino de Racionalizacion de Materiales (IRAM)
Chile 1192
(1098) Capital Federal
Buenos Aires
Argentina

Tel: (01) 381-4424 / 381-4576 / 383-7691 / 383-3387
Fax: (01)383-8463

It would be appreciated if members could supply ordering information for other countries.

Q. Please send me any or all information that you have on ISO
9000.
A. Too broad of a question. If you would like to obtain
background, historical, or general information regarding ISO,
the discussion list archives are a good place to start. (See
archives listed below) In addition a valuable resource we use
often is, "The ISO 9000 Handbook," (3rd edition) edited by
Robert W. Peach (ISBN 0-7863-0786-2).

Also: See these WORLD WIDE WEB SITES:
ISO....http://www.iso.ch/welcome.html
ASQ...HTTP://WWW.ASQ.ORG

Q. Why was I deleted from the list?
A. Generally members are deleted from the list because of too
many bounced mail messages. If you were deleted and wish to
continue, please subscribe again. The listserv also targets
certain accounts for auto-deletion. If this is the case, the
only remedy is to subscribe again.

If anyone feels that there are other frequently asked questions that need to be addressed, please respond to [email protected] I would welcome new additions. _____________________________________________________________________
Listserv

Normally the listserv will want you to subscribe from your own account rather than having me add you to the list. This allows the software to confirm mailing routes.

Contact [email protected] if listserv gives you any problems and I will seek a solution.

----------
Listserv Commands

All list commands go to:
[email protected]

Send one of the following commands in the body of the message.

TO SUBSCRIBE:
subscribe iso9000 (your name)

TO UNSUBSCRIBE:
Signoff iso9000

TO TURN MAIL OFF FOR A PERIOD WITHOUT UNSUBSCRIBING:
set iso9000 nomail

TO TURN MAIL BACK ON WHEN READY:
set iso9000 mail

TO DIGEST (have all postings sent in one mailing per day):
set iso9000 digest

TO RESTORE NORMAL MAIL (undigest the list)
set iso9000 mail

TO RECEIVE A COPY OF YOUR OWN POSTINGS:
set iso9000 repro

TO RECEIVE A LIST OF THE LIST MEMBERS
review iso9000

TO OBTAIN A LIST OF COMMANDS:
Help

TO ORDER A LISTSERV MANUAL:
info refcard
_____________________________________________________________________
****ARCHIVES****

To retrieve list of available log files (all past discussions on the ISO 9000 list), send mail to [email protected] with this message in the body:

get iso9000 filelist

This will give you a listing of available log files.

To retrieve a specific log file, send a message to [email protected] In the body of the message type:

get iso9000 log9304A
get iso9000 log9304B

This will give you files from 4/1/93-4/7/93 and 4/8/93-4/14/93.

You may put more than one command in each mail message. The commands need to be on separate lines however.
----------

The listserv has support for a new, simplified search command. Basically you don't need any of the old JCL (// xxx) but can just send [email protected] the command such as

SEARCH keyword(s) IN iso9000

eg. search calibration in iso9000

Instead of the old "index" output you will receive a list of item numbers and some "in context" porting of each item. You may retrieve all the items with the GETPOST command (eg. getpost ndpeople 2137 2141-2143 ) _____________________________________________________________________
ISO 9000 Related Lists and WWW Pages

Current Websites as of 10-5-98
-------------------------------------

"The A-List," a way to subscribe to the "100 best" ISO sites
http://www.mmgco.com/alist/

Our website offers ISO9000 checklists, tutorials, and related "white papers". http://users.snip.net/~scalies/index.html

You may want to check out the site WWW.EtQ.com for some flowcharts for
ISO
9000, QS-9000 and more!

National Standards Authority of Ireland
RAB certified for ISO 9000, QS 9000 and ISO 14001
NSAICERT.COM

METAPRO EXCELLENCE INSTITUTE
http://members.aol.com/metaexcell

JKA, Inc. (John Keane Associates, Inc.)
http://www.cnj.digex.net/~keane

D.R. Smith Associates
http://members.aol.com/dsmithasoc

Iso Welcome
http://www.iso.ch/welcome.html
ISO 9000 News Service
http://www.iso.ch/9000e/forum.html
Quality Resources Online
http://www.quality.org/
ISO Easy
http://www.exit109.com/~leebee
ASQ
http://www.asq.org
ANSI
http://www.ansi.org ISO 9000 Discussion List
http://tile.net:80/tile/listserv/iso9000.html
ISO 9000 Discussion List Archives and Database Search
http://www.pacemail.com/hyper/
Quality Network Intro Page
http://www.quality.co.uk/quality
Quality Technologies for Competitive Advantage
http://mijuno.larc.nasa.gov/dfc/qtec.html
The Quality Junction
http://members.xoom.com/qjunction/
ISO 9000 Web Directory
The ISO Man
http://www.interlog.com/~outram
ISO/QS 9000 Support Group
http://www.isogroup.iserv.net
ISO/QS 9000/ISO 14000 Support Group
http://www.isogroup.simplenet.com/
ISO 25 Site
http://www.fasor.com/~iso25
QS9000
http://www.asqc.org/qs-9000/
Quality Management Chat (IRC)
http://www.quality.de/irc_uk.htm
-------------------------------------
Software Quality

CIM Quality :ISO9000 Simulation Software
http://www.cnj.digex.net/~keane

Software Quality Consulting
http://www.swqual.com

QMS9000+ (JKA, Inc. )
http://www.cnj.digex.net/~keane

Software Systems Quality Consululting
http://www.cris.com/~ssqc
European Software Institute
http://www.esi.es/
CMM Level 2 focus group
http://www.okstate.edu/~cmccann/index.html
Quality in Computing
http://www.avnet.co.uk/SQM/QiC/index.html
Journal of the UK software sector quality certification
http://www.avnet.co.uk/SQM/QiC/TickIT/index.html
Australian Software Quality Research Institute
http://www-sqi.cit.gu.edu.au/
-------------------------------------
Environmental

ISO 14000 InfoCenter
http://WWW.iso14000.com
ISO 14000 Stds. and Info.
http://www.iso14000.org
Consultant
http://www.lawinfo.com/law/ca/environmentallaw
Wisonsin DNR's 14000 Page
http://www.dnr.state.wi.us/WWWSearch.html
-------------------------------------
Books

ISO 9000 Group
http://www.commerce-associates.com/
ASQ:
http://www.asq.org
Inform International
http://www.informintl.com/
-------------------------------------
Software

Demo flowcharting software
http://www.micrografx.com/enterprise/optima/
Global QA
http://www.thepla.net/~iso9000
Intuitive Data Solutions
http://www.kudonet.com/~ids/
ISO 9000 (1994) Checklist
http://www.iso9000checklist.com/index.html
ISO By Example
http://www.fastresponse.com/
Optimum Technology
http://www.OptimumTechnology.com/
Precis Group, The
http://www.precis.gwis.com/
Providence Quality Expert
http://www.amadeus.qc.ca/
Quality Quebec
http://www.thesaurus-software.com/
Software Technology Group
http://www.swtech.com/
Systems Improvement, Inc
http://www.citoolkit.com/

New Quality or ISO related web sites should be sent to [email protected] under the heading WEB: New. _____________________________________________________________________
ISO 9000 and Quality Discussion Lists

The addresses and subscription commands (send these words in the main part of the message) appear in the left column. The description of each list appears in the right column.

Subscription Information Name/Description-Discussion:
------------------------ ----------------------------
[email protected] Software Quality Management discussion
subscribe list

[email protected] Quality/Quality in manufacturing
subscribe QUALITY

[email protected] ISO 25 discussion group
subscribe iso25

[email protected] SQM (Software Quality Management
subscribe discussion list)

[email protected] ISO 14000 List
subscribe iso14000

[email protected] ISODE (iso/osi protocol development
subscribe isode environment discussion group)

[email protected] ISOL iso discussion group
subscribe isol

[email protected] QS9000
Subscribe qs 9000

[email protected] TQM-L (TQM in higher education)
subscribe TQM-L

(list owner is Steve Brigham CQI-L
[email protected]) Send requests directly to Steve Brigham.

[email protected] TQMLIB
subscribe TQMLIB

[email protected] MFG-INFO
subscribe MFG-INFO

(list owner is Kevin Roquemore TeamNet-L
[email protected]) Send requests directly to Kevin Roquemore.

[email protected]u.edu REGO-QUAL
subscribe REGO-QUAL

[email protected] Creativity and Creative Problem
Solving (CREA-CPS-L)

[email protected] Downsizing
subscribe downsizing

[email protected] On-Line KwaliteitsKring (in Dutch)
subscribe olkk-l

Please send any new ISO 9000 list information to
[email protected]
_____________________________________________________________________
Copyright

Copyright issues are a major concern on the Internet. The ISO 9000 discussion list will treat any received information as being an authorized and appropriate release. If specific rights to intellectual property are identified by the message sender they will be posted and observed.

Normal copyright procedures should be observed and any specific requirements relative to copyright should be identified by the sender.

Any reference to or extraction of information from the ISO 9000 discussion list should be identified as originating with and being part of the ISO 9000 list. We will freely allow reproduction of material from the list within a not-for-profit and free information exchange. All quotations should be taken as written and appropriately cited.

Specific questions about the copyright policy should be addressed to [email protected]
_____________________________________________________________________
Conclusion

I would appreciate any feedback on these policies and procedures document, and I can be reached at the address below. Any additional information for this file can be sent to me.

Thanks,

Jane Jennejohn, List Editor
[email protected]

IP: Logged

Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 06 April 1999 05:16 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
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