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  ISO 9000:1994
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Author Topic:   ISO/QS
KHAN786
Forum Contributor

Posts: 22
From:London, England
Registered: Mar 2000

posted 15 March 2000 10:33 AM     Click Here to See the Profile for KHAN786   Click Here to Email KHAN786     Edit/Delete Message   Reply w/Quote
ARE ISO/QS9000 QUALITY ASSURANCE OR QUALITY CONTROL SYSTEMS

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gmac
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Posts: 17
From:Calgary, Alberta,Canada
Registered: Feb 2000

posted 15 March 2000 01:09 PM     Click Here to See the Profile for gmac   Click Here to Email gmac     Edit/Delete Message   Reply w/Quote
Thr ISO 9000 compendium defines itself as Quality Management and Quality Assurance standards. ISO 8402 further defines QA/QC.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
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posted 15 March 2000 01:14 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Quality Control and Quality Assurance are really quite antiquated terms now, however.

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Qualiman
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Posts: 35
From:Cuautitlan , Mexico
Registered: Feb 2000

posted 17 March 2000 06:03 PM     Click Here to See the Profile for Qualiman   Click Here to Email Qualiman     Edit/Delete Message   Reply w/Quote
KHAN786:

Both phrases are no longer used in the new revision of ISO.

You can read in the first pages of ISO DIS 9001:2000 "...no longer includes the term quality assurance. This reflects the fact that the quality management system requirements specified in this edition of ISO 9001, address quality assurance of product as well as customer satisfaction"

If you read from chapter 0 to 8 on the DIS you will find, that the most frecuent phrase is:
(the next is just curiosity, but is true)

quality management system - 50 times

followed by :

quality objectives 9
quality policy 6
quality manual 4
quality records 3
quality/quality planning 2

"Quality control" is completely absent.

Qualiman

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Marc Smith
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From:West Chester, OH, USA
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posted 17 March 2000 08:19 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
They used to be in the CQE exam...

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Marc Smith
Cheech Wizard

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From:West Chester, OH, USA
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posted 17 March 2000 08:20 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by KHAN786:

ARE ISO/QS9000 QUALITY ASSURANCE OR QUALITY CONTROL SYSTEMS


Quality Assurance is the best fit if you're going to use the terms.

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David Mullins
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Posts: 248
From:Adelaide, South Australia, Australia
Registered: Nov 1999

posted 19 March 2000 06:22 PM     Click Here to See the Profile for David Mullins   Click Here to Email David Mullins     Edit/Delete Message   Reply w/Quote
I couldn't resist any longer, here's my contribution.

QC is checking/measuring a product to determine if it meets requirements.

QA is planning for the product to meet requirements by providing capable/appropriate resource, labour, equipment, materials, etc. (this is also a good discription of what managers are supposed to do - if "requirements" is expanded to include fitness for purpose, on time delivery and cost).

------------------

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Marc Smith
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From:West Chester, OH, USA
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posted 19 March 2000 07:14 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Thanks, David. That's how I learned it quite a few years back. As I remember it was on the CQE exam probably 10 to 15 years ago. Your definitions are appreciated!

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Dave, the poor speller
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posted 20 March 2000 10:47 PM           Edit/Delete Message   Reply w/Quote
David is correct in his definitions. But you have to understand we live in a society that belives a philanderer can support family values.

Whatever makes me feel good (as a top manager) I firmly support quality!

Performance means nothing! Words mean everything!

"Our Policy is to ship on time, every time" Ya sure.

Dave Taylor

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
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posted 20 March 2000 11:56 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Life's a bitch, isn't it?!? We live in a society where a cocaine user is seriously running for president and supports putting people in jail for what he fortunately did not get caught doing. Doesn't do much for 'family values', I agree.

However, I'm not sure what politics has to do with David's definitions. Technically they're still correct. Their inclusion or exclusion from ISO9000 means nothing. But yes - there is evolution, including definitions. Until the Clinton 'trial' I never would have defined sexual relations as anything other than sexual intercourse (as did most others as the poll showed). Now sexual relations includes just about any sexual overture or detail.

There is no choice except to 'keep up'! Recalibrate ones self. Well, I guess retirement would help solve ones problem if one doesn't want to keep up.

[This message has been edited by Marc Smith (edited 21 March 2000).]

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