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  Can anyone give feedback re: QMS Software

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Author Topic:   Can anyone give feedback re: QMS Software
Joanne_Walker
Lurker (<10 Posts)

Posts: 1
From:Nottingham, UK
Registered: Sep 2000

posted 21 September 2000 04:18 AM     Click Here to See the Profile for Joanne_Walker   Click Here to Email Joanne_Walker     Edit/Delete Message   Reply w/Quote
Can any one recommend any effective software for controlling audits, documents etc.. I have been looking at Powerway, WorkBench Professional and Q-Pulse. Any comments would be appreciated.

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Don Watt
Forum Contributor

Posts: 70
From:Notts,United Kingdom
Registered: Mar 2000

posted 21 September 2000 03:30 PM     Click Here to See the Profile for Don Watt   Click Here to Email Don Watt     Edit/Delete Message   Reply w/Quote
Hi Joanne,
I can't comment on the others, but I would recommend Workbench pro. In addition to being easy to set-up & use, the support service (if you get any problems) is excellent.

Have you contacted Ideagen for a demo? I believe what swayed our decision to purchase was that Ideagen put us in touch with a "satisfied customer" and we were able to arrange a visit to seee it in action & to talk to users.

Hope this helps.

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Al Dyer
Forum Wizard

Posts: 622
From:Lapeer, MI USA
Registered: Oct 2000

posted 12 October 2000 02:03 PM     Click Here to See the Profile for Al Dyer   Click Here to Email Al Dyer     Edit/Delete Message   Reply w/Quote
I've been the document control person for my company for about 5 years and have yet to find an all encompassing software to control documents.

Although somewhat labor intensive at first, I designed a document numbering system and control them through an "Access 2000" database. It is very flexible and can be integrated with "Outlook 2000" email for document routing and approval.

This system has been through 3 years of reg. and surv. audits with little problems.

If you have an "Access" person have them look into designing your own system. Give me a yell if I can be of help.

ASD...

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CJacobsen
Forum Contributor

Posts: 48
From:Williamstown, MA
Registered: Oct 2000

posted 25 October 2000 08:05 AM     Click Here to See the Profile for CJacobsen   Click Here to Email CJacobsen     Edit/Delete Message   Reply w/Quote
It just so happens that I have developed and have used/implemented software for these areas with great success. I do sell canned versions of the software but also (not advertised on the website) I do customize it to fit any specific need required. I show 4 applications on the website but I have 13 that I use on a daily basis and demonstrate almost every aspect requried through these applications. Assessors have been impressed at the flexibility and information available and I have never had a problem.

------------------
Christopher E. Jacobsen

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Casana
Forum Contributor

Posts: 22
From:Cranford, NJ
Registered: Sep 2000

posted 25 October 2000 11:34 AM     Click Here to See the Profile for Casana   Click Here to Email Casana     Edit/Delete Message   Reply w/Quote
I have worked with Powerway in the recent past and my company struggled using it· we hadn a LOT of problems getting the software to run right, and once that was fixed, we had trouble using the software.
Due to conflicts that Powerway had with our server, half the time we couldnāt even get into Powerway. In addition the software is not very intuitive, so people who didnāt use it often were confused. Both issues made it hard to get anyone to keep it logged on in their computer (which was the point of getting Powerway in the first place!)
For me as QAMgr I found it frustrating because I couldnāt import/export info such as corrective actions. You canāt export any documents written in Powerway, which made it hard to share info via email with anyone not connected directly to our server. Also, it creates flowcharts for you when you write any WI, but I found this to be more work than it was worth , because you have to follow a particular format for the chart to look right, so I had to spend too much time tweaking the WI just so the chart would look ok.
Overall, I found Powerway too rigid and constricting for my taste. Personally, Iād opt for an Access database or some other software that allows you to import/export information. Iād suggest you include ease of use and flexibility in your software evaluation criteria, because no matter what it promises, if its hard to use youāll be wasting time & money. Good luck!

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Martinb
unregistered
posted 26 October 2000 04:11 AM           Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Joanne_Walker:
Can any one recommend any effective software for controlling audits, documents etc.. I have been looking at Powerway, WorkBench Professional and Q-Pulse. Any comments would be appreciated.

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Martinb
Lurker (<10 Posts)

Posts: 1
From:East Kilbride, Scotland
Registered: Oct 2000

posted 26 October 2000 04:28 AM     Click Here to See the Profile for Martinb   Click Here to Email Martinb     Edit/Delete Message   Reply w/Quote
I would recommend that you have a look at Q-Pulse Version 4.

Unlike most other QA software applications, Q-Pulse is a complete solution that addresses every aspect of the Quality Assurance spectrum. This means that you receive a solution for Document Control, Auditing, CA / PA, Training, Analysis & Improvement (plus more) all within the standard purchase.

If you want any further information on the product, or wish to receive a 30-day evaluation copy, please contact me at bowmanm@gaelquality.com.

Best wishes,

Martin Bowman
Gael Quality International

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hko6
unregistered
posted 14 November 2000 07:10 AM           Edit/Delete Message   Reply w/Quote
I have used both the Powerway product and the Q-Pulse system (v4).

Powerway is OK for document management, and their QP9000 product is also pretty good, but it does have it's limitations (see comments above about exporting etc).

Q-Pulse is the product I am using at the moment, and I have to say this is a relatively simple product and it does work quite well for us. We have it hooked up to out e-mail system so that when someone picks up an NC, the system distributes it to the relevant people.

Hopes this helps.

HK
Leeds, UK

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Freeda Hoeweler
unregistered
posted 29 November 2000 02:25 PM           Edit/Delete Message   Reply w/Quote
I am the Document Control Specialist for a company that produces automotive parts. I also n house training. I use a software from Pilgrim Software located in Tampa, FL (813)915-1663. I currently use the Document Control Software and the Training software. They have several different modules, such as internal audits, supplier focus, internal focus, maintenance and are in the development of several others. I am very impressed with this company. They have an excellent tech support team, and their software prices are very reasonable.
Their web address is www.pilgrimusa.com

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caemagarra
unregistered
posted 11 December 2000 06:04 PM           Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Joanne_Walker:
Can any one recommend any effective software for controlling audits, documents etc.. I have been looking at Powerway, WorkBench Professional and Q-Pulse. Any comments would be appreciated.

Joanne, I have been using Q-Pulse for over 3 years now in my own business , as well as implementing it for a large number of clients across a wide range of industry types and company sizes. I would recommend you take the time to look at htis product.

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stefanson
Forum Contributor

Posts: 24
From:La Mesa, CA, USA
Registered: May 99

posted 29 December 2000 08:02 PM     Click Here to See the Profile for stefanson   Click Here to Email stefanson     Edit/Delete Message   Reply w/Quote
Joanne,

During a 4 day TL 9000 class last week I discovered Control, an Enterprise Management Process software tool. I have seen it working in a few organizations recently. You can learn about and download a free demo from this site: Dead link removed.

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RonSmith
unregistered
posted 16 March 2001 05:15 AM           Edit/Delete Message   Reply w/Quote
Hi Joanne,
I will recommend that you look into a couple of products that "Omnex" has. Powerway is trying to compete with them, but I am afraid these guys are professionals and are miles or ages ahead.. You can get more info from their website.

I was in touch with their Indian office for procurement of these softwares. Maybe you can also contact them. The person' email is akumar@omnex.com.

Regards,
Ron Smith,
Mgmt. Rep.,
Axles Inc.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 16 March 2001 10:24 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Just a note: RonSmith is unregistered. I don't know exactly what the occasion is, but today Ron has left 7 messages each of which has been a confirmation of omnex. I wouldn't question this particularly, but with no registration it seems like a lot of love for omnex. I do hope this is not SPAM.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 09 April 2001 10:40 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
See https://elsmar.com/ubb/Forum27/HTML/000012.html for info on Q-Pulse.

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Marilyn P
Forum Contributor

Posts: 14
From:Bluegrass State
Registered: Apr 2001

posted 07 June 2001 11:20 AM     Click Here to See the Profile for Marilyn P   Click Here to Email Marilyn P     Edit/Delete Message   Reply w/Quote
Marc - regarding SPAM

If it looks like a duck
Quacks like a duck
It must be a duck

Al - I tend to agree with you on this one. You can spend thousands of bucks on software packages for document control - as much as the budget will allow but in-house systems can work.

I used an on-line system for 5 years with minimal problems. All using MS Word, Excel and Access.

The master list was also set up in an Access database which was very suitable and easy to use.

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Alf Gulford
Forum Contributor

Posts: 60
From:Portland, OR
Registered: Aug 2000

posted 07 June 2001 05:28 PM     Click Here to See the Profile for Alf Gulford   Click Here to Email Alf Gulford     Edit/Delete Message   Reply w/Quote
For whatever it may be worth, there's a group discussion dedicated to electronic documents (geared towards FDA compliance) at www.21cfrpart11.com that was just today talking about using Access. It seems that, properly set up, it can also provide good audit trails. I've heard some concerns about security in Access but I'm already talking over my head.

Alf

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