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  Customer Notification - Bulk Materials

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Author Topic:   Customer Notification - Bulk Materials
Venema
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posted 21 March 2000 12:35 PM           Edit/Delete Message   Reply w/Quote
Need clarification of Table I.3.1, item 8 bulk materials only (shall notify customer when process/design changes occur), Versus table I.3.3 (Customer Notification isn't required) item 7 bulk materials only. If a company has design responsability for a bulk material, has an approved material, has an approved subcontractor who wants to add a second site for processing the material, there is no significant characteristics specified by the customer, does the supplier need to do customer notification?

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Marc Smith
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posted 23 March 2000 07:58 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
I can't answer this one - how about one of you other folks?

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Christian Lupo
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posted 24 March 2000 09:43 AM     Click Here to See the Profile for Christian Lupo   Click Here to Email Christian Lupo     Edit/Delete Message   Reply w/Quote
Rule of thumb I always used when deciding if I should report a change: Is my company willing to be liable if the change results in a failure of my product? If the answer is "yes" then make the change and you dont need approval. If the answer is "no" then you may want to consider reporting it.

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