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  TickIT and ISO 9000:2000

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Author Topic:   TickIT and ISO 9000:2000
J.R. Strickland
Forum Contributor

Posts: 24
From:Northbrook, IL, USA
Registered: Apr 2000

posted 31 May 2000 04:33 PM     Click Here to See the Profile for J.R. Strickland     Edit/Delete Message   Reply w/Quote
Does anyone have any information on ISO 9000-3 and TickIT and the impact on this with the pending release of ISO 9000:2000? Will ISO 9000-3 be updated? My company, currently operating under the CMM/SEI guidelines @ Level 3, is evaluating TickIT registration due to some customer inputs. Our concern is we could get registered this year and have an obsolete certificate by December if ISO 9000-3 is not updated. Any information would be appreciated.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 05 June 2000 08:51 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
I thought I reaqd somewhere that ISO9000-3 was being phased out. If I remember where I saw that I'll get back with you.

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Mike A
Lurker (<10 Posts)

Posts: 2
From:Oxford, UK
Registered: Jul 2000

posted 12 July 2000 12:21 PM     Click Here to See the Profile for Mike A   Click Here to Email Mike A     Edit/Delete Message   Reply w/Quote
A new version of the TickIT Guide is being prepared at the moment for release at the end of the year. The new Guide addresses the requirements of 9000:2000, and also takes into account ISO 12207 - Software life cycle processes.

Hope this helps.

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Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 12 July 2000 01:03 PM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
Whilst we are on the subject, i recently turned a job down because it involved building a companies processes around this standard, and i know nothing about it.

Does anyone want to have a go at outlining this standard?. Is it wildly different from 9001/2? What is the key content.? Is it unheard of for Software companies to register to the normal ISO 9001/2

Regards

------------------
Andy B

[This message has been edited by Andy Bassett (edited 12 July 2000).]

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Andy Bassett
Forum Contributor

Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 28 July 2000 05:58 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
I may have to face this company again soon, is there anybidy out there who could give me for example an brief explanation about the differences between ISO 9001 and ISO 9003.

I would appreciate the help.

Regards

------------------
Andy B

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egr
unregistered
posted 28 July 2000 09:21 AM           Edit/Delete Message   Reply w/Quote
A link that may explain how ISO 9000-3 (guidance on implementing ISO 9001 for software), rather than ISO 9003 (Final Inspection and Testing) is given below: http://connect.ab.ca/~praxiom/9000-3.htm

Good Luck

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Marc Smith
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From:West Chester, OH, USA
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posted 28 July 2000 10:39 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
egr:

Thanks for the link!

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Mike A
Lurker (<10 Posts)

Posts: 2
From:Oxford, UK
Registered: Jul 2000

posted 09 August 2000 09:24 AM     Click Here to See the Profile for Mike A   Click Here to Email Mike A     Edit/Delete Message   Reply w/Quote
A point that sometimes causes confusion is that, if you are developing a quality system for registration to ISO 9001 and TickIT, the assessors will audit your system against the 20 clauses of ISO 9001 - not against the TickIT Guide or ISO 9000-3.

They will use the Auditor Guidance section of the Guide for interpretation, but your assessment report, non-conformances etc will all be referenced to ISO 9001 (or 9002/9003 if reduced scope).

Until a year ago software producing companies in the UK could only obtain combined ISO 9000/TickIT certification, but this requirement has now been changed, and you can now be registered to ISO 9001 alone.

However, since 9000:2000 incorporates a lot of the process-oriented requirements that are missing from 9000:1994, so the new standard should relate better to IT than the old one did, and companies may choose ISO 9001 rather than ISO 9001/TickIT.

------------------

[This message has been edited by Mike A (edited 09 August 2000).]

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
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posted 14 August 2000 08:12 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Thanks for the info, Mike!

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