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  Measurement, Test and Calibration
  how to calibrate test software

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Author Topic:   how to calibrate test software
thanhhx
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posted 04 March 2000 01:14 PM           Edit/Delete Message   Reply w/Quote
My company is prepararing for ISO 9002. We assembly PCs (parts are purchased from different suppliers).
We use a test sofware (e.g AMIDIag) to verify our assemblled PC.
My question: how to calibrate or validate a test software to conform with 4.11 ?
Any suggestions will help.

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Jerry Eldred
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posted 06 March 2000 09:38 AM     Click Here to See the Profile for Jerry Eldred   Click Here to Email Jerry Eldred     Edit/Delete Message   Reply w/Quote
I don't think you can fairly 'calibrate' the software, as that would require that you could compare it against some known standards (measurement standards - pieces of higher accuracy test equipment with certificates of calibration traceable to national standards, and so forth).

The remaining possibility would seem to be 'validation'. To validate the software, you would need known good parameters and known bad parameters to test the softwares ability to discern between pass and fail conditions.

The other possibility might be to get some sort of certification or documentation from the software vendor. If they are ISO or QS9000 certified, they may keep documentation as to how they validated the software. Those are just some preliminary ideas.

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thanhhx
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posted 06 March 2000 01:34 PM           Edit/Delete Message   Reply w/Quote
Thanks for your input, Jerry.
I already asked the vendor. They said that they forwarded my question to their software engineer and asked me to wait...hm.
My true feeling is that I can not do anything with the commercial software (it's fixed) except for the measurement "process" (disk protection "Void if broken", trained testers, instructions of how to read the test reports etc.).
May I use the "try-and-error" method (test some well running computers maybe with diferrent configuration settings and see if the test reports are OK) ?

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Marc Smith
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posted 06 March 2000 10:08 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by thanhhx:

I already asked the vendor. They said that they forwarded my question to their software engineer and asked me to wait...hm.


Keep bugging them and let us know what they say. I do have a couple of comments, but I'm feeling 'under the weather' so will put off until tomorrow. Gittin tired and cranky.

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