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Marc Smith Cheech Wizard Posts: 4119 |
posted 30 September 1998 10:46 AM
   
FYI: Date: Sun, 27 Sep 1998 16:05:49 -0400 -------- BENCHMARKING UPDATE - In this issue: ----------- BENCHMARKING CONFERENCES AND SEMINARS - September 16-18: SPI Council on Benchmarking fall meeting (Cambridge, MA). The session features knowledge management experts from Ernst and Young, Harvard, B.U., IBM and others. The meeting will address the role of benchmarking in planning activities as budgeting systems and balance= d scorecards. For information about the Council or the meeting, contact Don Swire at 617-491-9200. October 5-9: IPSVIII International Productivity Symposium and Commonwealth Convention on Organisational Excellence. (Pretoria, South Africa). It is two international conferences arranged back to back dealing with productivity improvement, benchmarking, ISO9000, self-assessment and TQM. More than 20 international speakers from the USA, Europe, the East and Africa will deliver papers. Contact Benchmarking South Africa [email protected] October 14-15: Annual European Best Practice Benchmarking Awards Forum in Cardiff (Wales) - contact The Benchmarking Centre UK - email: [email protected] for details. October 26-28: Best Practices from America's Best Plants (Chicago) - Industry Week brings you face to face with the world's leading Kaizen experts and America's Best Plants winners who have successfully put Kaizen breakthrough strategies into practice. November: Quality Conference (Beijing) - Co-convened by Global Interactions, Inc. and the China Association for Science and Technology= , in conjunction with the American Society for Quality, the Association for Quality and Participation, and the China Quality Control Association. Visit http://www.goodnet.com/~global/qual1.htm for details= .. November 5-6: National Quality Congress (Guatemala), which gets togethe= r hundreds of business and institutional leaders from Central America. Contact Mr. Eduardo Calderon, BOD Organizaci=F3n para la Cultura de la Calidad Total, email: [email protected] for details. ------- BENCHMARKING TRAINING RESOURCES The SPI Council on Benchmarking offers "Benchmarking: What, Why, and How", an introduction to benchmarking, in conjunction with its meetings or in-house. The course covers the benefits of benchmarking, the areas where it's applicable, and the mechanics of doing a benchmarking projec= t with a process improvement team. For more information, contact Don Swir= e at 617-491-9200. Benchmarking South Africa offers various benchmarking training products from an executive breakfast session, to a detailed "how-to" 3 day training workshop. These are tried and tested workshop and have receive= d only the highest reviews from all past participants. Contact us at: 027-12-341 1470 (T), 027-12-341 2380 (F) or [email protected] ------------ TBE NEWS Back by popular demand! Monthly Subscription Plans are now available. Visit http://www.benchmarking.org/datenr.htm for details. TBE growth - There were approximately 300 new companies added within th= e past two months. In addition, in the past month the following benchmarking and quality associations have purchased licenses for their members to have access to The Benchmarking Exchange (if you're a member of these associations, contact them directly to see if you qualify for = a subscription under their Group License): The Benchmarking Centre (United Kingdom) At last count=85 TBE has 100,000+ members, 32 Association Group Plans, across 52 countries. - BENCHMARKING SURVEYS, METRICS, STUDIES AND REPORTS German Knowledge Management Study in Europe (Focus on Germany) - is now available by contacting Peter Heisig at ([email protected] / Tel.= : +49 / 30 / 39006-171) who is the responsible project leader. UK Benchmarking Index - is now available for license throughout the world. At the present time we have data on just under 1000 Small to Medium Sized companies in the UK. The tool looks at both hard and soft criteria and helps to identify, in an holistic way, areas for improvement and where process benchmarking should be applied. Visit http://www.businesslink.co.uk/bench.htm for details. Manufacturing Performance Metrics Database - Access manufacturing performance metrics easily and inexpensively! IndustryWeek's Benchmarking Toolkit is the fastest and most comprehensive approach available to capture crucial benchmarking data. With it, you can access a database of performance metrics on 2,800 manufacturing plants, which was developed with research conducted in conjunction with Price Waterhouse. Through a special partnership with IndustryWeek, the Benchmarking Toolkit is now available to TBE members at a 31% discount off list price. Visit http://www.benchmarking.org/tbe&iwtoolkitm.htm for details. Business Process and Self Assessment Databases (THIS IS HOT!) The following are just some of the surveys available to you at http://www.industrymetrics.com : Most Admired Knowledge Enterprise (MAKE sm) Key Purchasing Performance Metrics Employee Satisfaction Benchmarking Quality (Business) Improvement Council Organizing for Reengineering Survey The Key Human Error Issues Impacting Information Security - International Facilities Study Basic Substation Automation Warehouse Best Practices Total Quality Management Customer Product Problem Management Internal Auditor Competency and Training There are many other surveys in progress and you're encouraged to participate in as many as you can. ------------- BENCHMARKING INTRANETS Does your organization have difficulty in keeping track of benchmarking studies, visit requests, tracking inbound and outbound activities, team member contact info, external contacts, policies, procedures and guidelines, tools and resources, etc.? Now you can have your own internal Benchmarking Intranet developed and hosted by TBE for a fraction of the cost of having to do it in house. TBE has been providin= g this service for the past five years and will soon announce the availability of this service to the general public. Here are just a few of the organizations who have outsourced their benchmarking management systems to TBE: American Express, Ameritech, Corning, Fidelity and Sprint. ---- HOW TO CONTACT US TBE's Homepage: http://www.benchnet.com Aptos, California - North America, [email protected] tel: (1) 408 662-9800 or (1) 831 662 9800, fax: (1) 408 662 9855 or (1) 831 662 9855 or toll-free in North America at (1) 800-662-9800 Stockholm, Sweden - Europe, [email protected] tel: (46) 8 722 7045 Pretoria, South Africa - Africas, [email protected] tel: (27) 12 341380, fax: (27) 12 441 866 Melbourne, Australia - South Pacific, [email protected] tel --------------- NOTICE If you have an e-mail address or list of addresses you would like TBE to send copies of The Benchmarking Update newsletter to, please send an email to [email protected] containing the address(es) of the peopl= e you want to receive this newsletter. If you have news items you feel the benchmarking community could benefit from, please send an email to: [email protected] and we will do our best to include it in future Benchmarking Update newsletters. ------------ COPYRIGHT 1998 - IP: Logged |
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