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Richard Hewitt
posted 10 January 2000 09:36 AM           Edit/Delete Message   Reply w/Quote
As the manager of a fledgling QA group in the systems dept. we are being asked to present to senior management a cost justification. So far, in reading through some of the interesting similar experiences posted on this site the common thread seems to be that it is an intangible and the COQ has to be justified in ways other than dollar amounts. Has anyone out there succeeded in presenting to management a similar proposal based on intangibles?

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David Mullins
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Posts: 248
From:Adelaide, South Australia, Australia
Registered: Nov 1999

posted 10 January 2000 06:01 PM     Click Here to See the Profile for David Mullins   Click Here to Email David Mullins     Edit/Delete Message   Reply w/Quote
Cost of Quality is quite tangible. The earlier you determine the costs and benefits of a QMS project, the better the info is going to be. You need to ensure that accounting practices capture the info that you need. This usually means creating additional account codes and reports. If your bean counter is any good they might know more about this than you suspect!
There is a reasonable amount of stuff on the web, as well as "STANDARDS" available on the topic. I have developed quite an archive on cost of quality.
You need to get yourself up to speed, then sit down with you team and do some brainstorming.
(Separate email coming)


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Marc Smith
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Posts: 4119
From:West Chester, OH, USA

posted 10 January 2000 06:49 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Did you read ?

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