The Elsmar Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Elsmar Cove Discussion Forums Main Page
Welcome to what was The Original Cayman Cove Forums!
This thread is carried over and continued in the Current Elsmar Cove Forums

Search the Elsmar Cove!

Wooden Line
This is a "Frozen" Legacy Forum.
Most links on this page do NOT work.
Discussions since 2001 are HERE

Owl Line
The New Elsmar Cove Forums   The New Elsmar Cove Forums
  Miscellaneous Quality Topics
  Delivery vs Engineering & Design

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   Delivery vs Engineering & Design
Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 07 May 2000 07:05 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
From: ISO Standards Discussion
Date: Wed, 29 Mar 2000 07:22:26 -0600
Subject: Re: Benchmarking: Delivery Practices /../Coffelt/Gladstone/Hartman

From: dhartman@phdinc.com

PHD, Inc. has for years been driven by the policy that we will "Provide the customer what they want, when they want it.". I have only been here for 5 months and am meeting with the Purchasing Manger and Buyers on a monthly basis to discuss vendor-related quality and delivery issues. One of the things that I noted at the end of last year was the fact that we were expecting a >90% acceptance rate at in-coming inspection from our vendors, but only a >80% on-time delivery rate. And guess what, the biggest problem we face in meeting our commitments for delivery to our customers is driven by vendor delinquency.

As of the beginning of this year, we have notified our key suppliers (~80% of our purchase dollar value) that since delivery to our customer's is a driving force within our company, we are expecting to finish this year with those key suppliers meeting a >90% on-time delivery rate.

But, we have also found that this forces us to perform some introspection regarding the accuracy of engineering and requirements data being provided to the supplier, the accuracy of our planned need by date, and our commitment to developing long-term relationships with these suppliers. We have in-fact visited certain suppliers in an effort to help them determine their constraints, and develop methods to eleviate these roadblocks.

All of these steps cost money, and therefore require commitment of upper-management. But in the first 3 months of this year, these steps have raised our overall vendor on-time delivery rate from 79% (12/99) to 88% (3/2000). And we are delivering more of our product on-time to our customers.

David Hartman

IP: Logged

All times are Eastern Standard Time (USA)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply Hop to:

Contact Us | The Elsmar Cove Home Page

Your Input Into These Forums Is Appreciated! Thanks!


Main Site Search
Y'All Come Back Now, Ya Hear?
Powered by FreeBSD!Made With A Mac!Powered by Apache!