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Author Topic:   R-E-S-P-E-C-T
mac@home
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Posts: 11
From:Irving, TX USA
Registered: Apr 2000

posted 17 May 2000 03:44 PM     Click Here to See the Profile for mac@home     Edit/Delete Message   Reply w/Quote
Any suggestions on how this can be achieved in a quality program with a historically quick cycle time for managers, engineers, upper level quality personnel, (not inspectors).
How can people be convinced that quality initiatives are not just "flavour of the week" or a passing fad? Does training everyone on these programs help appreciably? I was with a company, not in a quality role, and when we had training on "lean manufacturing" I don't recall overwhelming support arising from the classes.
Results of quality programs can be hard to justify to the manufacturing floor, which operates on a case-to-case basis, not a systems viewpoint. Are there programs for systems training for manufacturing personnel? (I checked the Cayman Systems offerings and found ISO for hourly employees, but not systems viewpoint for them. Did I miss something?)
Thanks,

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barb butrym
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From:South Central Massachusetts
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posted 18 May 2000 07:10 AM     Click Here to See the Profile for barb butrym   Click Here to Email barb butrym     Edit/Delete Message   Reply w/Quote
Training ...done properly, is the key to getting people on board.

You have to hit home, as in.....each naysayer has a hot point, if you can take the loudest protestor and convert him by showing him what "it" will do to make his life better....he will convert the rest. And you can merrily go along getting the "border line" believers on board, spreading your message.

Training needs to be developed with the client, what you call systems viewpoint, is probably his hourly stuff. I am sure he has something to fill the bill, its basic actually...not nearly as "special" as you indicate...you would be surprised at the commonality in the manufacturing world, no matter what the industry....its mainly semantics

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Don Winton
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From:Tullahoma, TN
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posted 19 May 2000 09:31 AM     Click Here to See the Profile for Don Winton   Click Here to Email Don Winton     Edit/Delete Message   Reply w/Quote
Are there programs for systems training for manufacturing personnel?

This is a good point, which we have discussed at various other forums.

Systems training is not something you will find easily, I believe. The reason being is that systems thinking is not taught at the levels it needs to be. You may want to try:

http://sysval.org

http://www.thedecalogue.com

http://www.lean-service.com

http://www.rizzoandassociates.com

Just a few to start. There are also some (not a lot) stuff at my site below.

Regards,
dWizard

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