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Author Topic:   Customer Supplied Product
Dawn
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Posts: 245
From:St. Marys, PA
Registered: Sep 98

posted 04 October 1998 10:26 PM     Click Here to See the Profile for Dawn   Click Here to Email Dawn     Edit/Delete Message   Reply w/Quote
Is a list of all customer supplied product sufficient to be in compliance with QS?
Also, it is in our po's that all customers own the tooling when the order is contracted. Does this mean that all of our tooling is customer supplied? How do we specify? Would it be enough to include in the procedure that all customer tooling is marked with our number, and belongs to the customer if requested?

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Howard Atkins
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Posts: 202
From:Israel
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posted 05 October 1998 04:22 AM     Click Here to See the Profile for Howard Atkins   Click Here to Email Howard Atkins     Edit/Delete Message   Reply w/Quote
We were expected by our registrar to have a list of all molds with the ownership listed by them and explanations of there history.
Most customers supply us with plates to affix to the molds to show that thwey are the owners.

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Leslie Garon
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Posts: 27
From:Chicago'ish, IL, USA
Registered: Oct 98

posted 05 October 1998 10:56 AM     Click Here to See the Profile for Leslie Garon   Click Here to Email Leslie Garon     Edit/Delete Message   Reply w/Quote
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Usually. Most auditors would like to see an inventory. This proves you know what is Customer supplied and what is not.

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Yes

<< How do we specify? Would it be enough to include in the procedure that all customer tooling is marked with our number, and belongs to the customer if requested? >>

Yes, If this is indeed true. If the customer owns the tool, they have the right to retreive it at anytime. Iif this is a true statement, maintenance history should be documented to not only prove to the auditor that customer supplied product is maintained but to be able to charge the customer for the maintenance under your PO agreements, when applicable of course.

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