The Elsmar Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Elsmar Cove Discussion Forums Main Page
Welcome to what was The Original Cayman Cove Forums!
This thread is carried over and continued in the Current Elsmar Cove Forums

Search the Elsmar Cove!

Wooden Line
This is a "Frozen" Legacy Forum.
Most links on this page do NOT work.
Discussions since 2001 are HERE

Owl Line
The New Elsmar Cove Forums   The New Elsmar Cove Forums
  Functional vs Process Based Documentation

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   Functional vs Process Based Documentation
Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA

posted 11 July 1999 12:43 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Subject: Re: Q: Re-organizations regarding documents /Roberts/Robinson
Date: Thu, 17 Jun 1999 09:32:33 -0600
From: ISO Standards Discussion

rom: R2 Innovations
Subject: Re: Q: Re-organizations regarding documents /Roberts/Robinson

Teresa Roberts recently forwarded the following:

> We are ISO 9001 and QS-9000 registered. Our quality system documentation at
> levels 1 and 2 has been organized around the ISO and QS standard. We have a
> quality manual and one regulation for each applicable section of the ISO
> standard. However, we are finding this system unwieldy and find that our
> documentation system all too often is cumbersome and impends our primary
> purpose of manufacturing connectors.
> We would like to transform our quality system documentation so that it
> reflects how we operate rather than how we document those operations. We
> would most likely reorganize around our functional units, but we might also
> reorganize around our departments. Is one of these models better than the
> other? And has anyone undergone such a reorganization of their quality
> documentation?

My employer has just spent considerable time and effort to move from functional-based documentation to process-based documentation because of the immense amount of duplication that occurs -- every department had different employee performance review procedures, with the resulting variance in results.

Needless to say, developing procedures that are not process-based will cause difficulty for auditors, both internal and external. How can they accurately assess the effectiveness of the preventive action process if each department handles things differently?

ISO is processed-based and companies should adopt this methodology in their operations and documentation or they will end up with a documentation nightmare on their hands.

Just my $.02 worth

Ralph E. Robinson

IP: Logged

All times are Eastern Standard Time (USA)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply Hop to:

Contact Us | The Elsmar Cove Home Page

Your Input Into These Forums Is Appreciated! Thanks!

Main Site Search
Y'All Come Back Now, Ya Hear?
Powered by FreeBSD!Made With A Mac!Powered by Apache!