Did you know...
- ...the Abilene Paradox is a form of groupthink?
- ...that Zero Defects was popularized by Philip Crosby?
- ...that Pareto Analysis was developed by Dr. Joseph Juran and named for Vilfredo Pareto (right)?
- ...that Precision and Accuracy are not the same?
- ...that you could be Using a wiki for QMS documentation?
Update: 18 November 2013
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