New Seven Tools
(1) Managerial tools that are used in quality improvement. (2) In addition to the seven tools there are "newer" tqm tools that are recommended for problem-solving or planning. Some of these are: affinity diagram, force field analysis, cross-impact matrix, ripple-effect diagram or wheel, planning tree diagram, five "whys?", The data-collection checksheet, and the process-conformance checklist.
== References ==