Recognition that our expectations of an individual can significantly influence that individual's behavior and perceived performance. From George Bernard Shaw's play Pygmalion: "... the difference between a lady and a flower-girl is not how she behaves, but how she's treated. I shall always be a flower girl to Professor Higgins because he treats me as a flower girl and always will; but I know I can be a lady to you because you always treat me as a lady and always will..."
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== References ==