Quality Assurance Terms Glossary/W
Waste - Anything that consumes the organization's resources without adding value to the final product or service. Uneconomic use of resources.
Whack-a-Mole - A novel term that describes the process of solving a problem only to have another problem surface.
Wiki - A special website where anyone can both read and edit the content and where all changes are logged.
Willing Worker - An employee who would like to do a good job, but is prevented from doing so because of the presence of barriers that only management can remedy (a Deming term).
Work Environment - Set of conditions under which work is performed - acc to ISO 9000:2005 3.3.4
Working Prototype - A functioning mock-up or model of a product.