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Quality Assurance Terms Glossary/W

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W

Waiver

Waste - Anything that consumes the organization's resources without adding value to the final product or service. Uneconomic use of resources.

Whack-a-Mole - A novel term that describes the process of solving a problem only to have another problem surface.

Wiki - A special website where anyone can both read and edit the content and where all changes are logged.

Willing Worker - An employee who would like to do a good job, but is prevented from doing so because of the presence of barriers that only management can remedy (a Deming term).

Work Environment - Set of conditions under which work is performed - acc to ISO 9000:2005 3.3.4

Working Prototype - A functioning mock-up or model of a product.