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Quality assurance
From Elsmar Cove Quality Assurance and Business Standards Wiki
According to ISO 9000:2000 Quality Assurance is defined as: "Part of quality management focused on providing confidence that quality requirements will be fulfilled".
Another definition of quality assurance is that it is a planned program consisting of: all actions necessary to provide adequate confidence that an item or product conforms to established technical requirements; and, activities designed to evaluate the process by which products are developed or manufactured.
Discussions relating to the definition of Quality:
What is your Definition of Quality?
Has your definition of Quality changed over time?
What is the definition of 'Ideal' Quality?
Alternatives to the Title of 'QUALITY'