K
Krocpok
Does anyone have some experinece with using Fast Response Tracking Board (from GM's QSB+) ?
We put most of our quality and manufacturing issues on the board. The result is that everyday some new issues are written. Our board became full after a month (despite the fact that we've removed all exit criterias after corrective action implementing) and now we're going to buy another one
Now.. my question is - what kind of issues do you put on your board (how do you select your problems) and if you really use GM's 6 steps format (define, contain, root cause, correct, validate, institutionalize) to solve every issue there (it sometimes takes months to close one issue on the board when all exit criterias are present) ?
Thanks
We put most of our quality and manufacturing issues on the board. The result is that everyday some new issues are written. Our board became full after a month (despite the fact that we've removed all exit criterias after corrective action implementing) and now we're going to buy another one
Now.. my question is - what kind of issues do you put on your board (how do you select your problems) and if you really use GM's 6 steps format (define, contain, root cause, correct, validate, institutionalize) to solve every issue there (it sometimes takes months to close one issue on the board when all exit criterias are present) ?
Thanks