IT (Information Technology) Service Management

IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.
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Combining (aka "Bridging") ISO 9001:2008 and ISO 20000
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5
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15K
john.b
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Off-the-shelf SW S.O.P. for non-product QSR regulated and non-regulated applications
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6
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7K
yodon
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ISO/IEC 20000 Checklist and/or Implementation Road Map
2
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11
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20K
Sguy84
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ITSM and Orchestration - What does this mean?
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2
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3K
Isoknows
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Review on data back-up procedures for Banking sector
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4
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4K
QAMTY
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ISO/IEC process of revising the ISO IEC 20000 standards - Your chance to have a say
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1
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3K
Stijloor
Stijloor
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Integrating ISO 20000 and ISO 31000 with ISO 9001
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2
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4K
santosh12
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ISO 20000 Implementation Guide and Compliance Checklist wanted
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2
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8K
infosaas
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IT Software Documentation Procedure
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3
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5K
maaquilino
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ISO/IEC 20000 Toolkit For Academic Purpose
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6
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5K
agisnamulya
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Capability Level Relationship with ISO/IEC 20000 Achievement
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2
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5K
AndyN
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ISO 20000 Mapping to ITIL and COBIT
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4
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8K
JJ777
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Comparison table between ISO 20000 and ISO 9001
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7
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14K
darbym
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ISO 20000 Revisions for 2011 Standard Version
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2
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6K
harry
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ITIL vs. ISO 20000 Change Management Requirements
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3
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8K
john.b
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