Quality supervisor1
Starting to get Involved
How to write an investigation summary for root cause analysis?
Hi Quality Supervisor1, this request can be answered many ways, depending on field, parts, devices, but some solid tools (there are amny and sometimes are a matter of experience or preference) to begin with are:
1) A Solid Initial Problem Definition is essential, one can use a 5 W 1 H, I can share a sample if needed
2) 5 Whys
3) Ishikawa or Fish-Bone Diagram
4) A 8D problem solving structure usually or in my experience can combine all the above...The Cove attachments section has samples of this
To be certain there are more, AND at least as many different but good professional insights from others @ The Cove...a great site indeed
Hope this helps...
yes i need the sample of 5whysHi Quality Supervisor1, this request can be answered many ways, depending on field, parts, devices, but some solid tools (there are amny and sometimes are a matter of experience or preference) to begin with are:
1) A Solid Initial Problem Definition is essential, one can use a 5 W 1 H, I can share a sample if needed
2) 5 Whys
3) Ishikawa or Fish-Bone Diagram
4) A 8D problem solving structure usually or in my experience can combine all the above...The Cove attachments section has samples of this
To be certain there are more, AND at least as many different but good professional insights from others @ The Cove...a great site indeed
Hope this helps...
The examples are thought provoking and horrible. The worst part is that it is a self serving page from Tap Root.