I see what you mean. I tried going directly to the ANAB web site to look for it and it looks like the web site itself is in disarray. I wonder if they are doing something with it over the holidays.
PM me with your email address and I'll send you a copy I saved.
The old (now obsoleted) ANAB Heads Up 137 is available here. Their current guidance to CB's on root cause analysis and corrective actions is now in Heads Up #362
thank you Jim, the link worked, I think this method is for registrars if they have findings when they are being audited. but the method can be used in all situations.
thank you Jim, the link worked, I think this method is for registrars if they have findings when they are being audited. but the method can be used in all situations.
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