Do consumers really care about ISO 9001:2000 certification?

[ralphsulser]

I have been doing the Quality Systems Orientations here for 4 years. In that time we have gone from 80 to 300 employees. I always ask if anyone has ever heard of ISO9001, QS9000, or TS16949 systems. Only those with previous experience in a factory supplying automotive customers have heard of any of those systems. These are less than 5% of the total hired.
Usually get the deer in the headlights looks.

 

[Hershal]

Sidney,

That the British are somewhat more familiar does not surprise me.....

In the U.S. though, it is anopther story.....

Hershal