Guys, I have seen some confusion about minor NC and major NC during ISO audits. (My experience is mostly with 9001). Some internal audits don't agree sometimes with the major NC given. Even the leader auditor (internal) has hard time to discuss it with audit member and sometimes even the managers struggle to understand (and normally they use very good arguments to disagree with major ones). Have you guys have been in situations like this? What's your advice for those who find themselves doing internal Audit and are being confronted by others about NC criteria.
Thanks.
Thanks.