Definitions: Who

Auditor: A person who has the appropriate qualifications and performs audits.

Client: A person or organization requesting the audit. For internal audits, this is the Management Representative.

Auditee: An organization,facility or person being audited.

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Remember, we are not limiting ourselves to internal audits in this guide!

ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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