AS9100D Internal Audit (9.2) Example wanted

[john gault]

Hello, and thanks for reading

Just had a preliminary audit to AS9100D (coming from iso), and had some findings, most of which I can handle, but on a short timeline due to customer requirements.

The internal audit is, I feel, a little over my head. Would someone be willing to share an example of their internal audit? Thanks In Advance.

 

[Marc]

Are you referring to process audits or internal audits to compliance with the AS9100 rev D requirements?

 

[ReworkIT]

Hello, and thanks for reading

Just had a preliminary audit to AS9100D (coming from iso), and had some findings, most of which I can handle, but on a short timeline due to customer requirements.

The internal audit is, I feel, a little over my head. Would someone be willing to share an example of their internal audit? Thanks In Advance.

Can we inquire why you feel this way? Did you have any training, John?

 

[john gault]

The finding was our audits were system audits, not process audits. We have the key performance indicators & review them at management review with the Internal Audits.

 

[ReworkIT]

The finding was our audits were system audits, not process audits. We have the key performance indicators & review them at management review with the Internal Audits.

But isn't your quality systems made up of your processes? If you did a system audit, wouldn't you have to do process audits? I guess I'm not seeing why this is an issue. Who made this comment?

 

[john gault]

Because the time frame short, and I felt we met the requirements of the standard (thereby I feel I am missing something). The owner of the company stopped me from discussing it with the auditor when the auditor got visibly agitated, and said we will do what they need/want.

We have a plan & form(s), we have a SOP that outlines the particulars for the audit and management review. We have had training (internal). We have a audit schedule and assigned (different) auditors each quarter. We were lacking admittedly on documenting objective evidence. We review the audit at the management review, and review management reports (KPI). He also said we needed to retrain to AS9100 "d" not ISO (no problem).

 

[john gault]

But isn't your quality systems made up of your processes? If you did a system audit, wouldn't you have to do process audits? I guess I'm not seeing why this is an issue. Who made this comment?

Exactly, which is why I was wondering what others were doing, as I must have missed something. The auditor made that comment

 

[Coury Ferguson]

Exactly, which is why I was wondering what others were doing, as I must have missed something. The auditor made that comment

The System is based upon various processes. You need to identify your processes, and review them. Examples of Processes are:

Planning

Design

Realization

Monitoring

And the sub-processes involved. I would develop a flow chart identifying those processes within your organization, and develop your audit system to validate those processes. There could be other Processes then the ones I listed above.

As for the CB telling you must do what they say is way out in left field. Their function is to validate the system is in place at that snapshot in time. I would bring that up with the CB's management.

Just my opinion.

 

[john gault]

As for the CB telling you must do what they say is way out in left field. Their function is to validate the system is in place at that snapshot in time. I would bring that up with the CB's management.

Just to clarify, the CB did not say that My Boss did.

 

[ReworkIT]

Because the time frame short, and I felt we met the requirements of the standard (thereby I feel I am missing something). The owner of the company stopped me from discussing it with the auditor when the auditor got visibly agitated, and said we will do what they need/want.

We have a plan & form(s), we have a SOP that outlines the particulars for the audit and management review. We have had training (internal). We have a audit schedule and assigned (different) auditors each quarter. We were lacking admittedly on documenting objective evidence. We review the audit at the management review, and review management reports (KPI). He also said we needed to retrain to AS9100 "d" not ISO (no problem).

From what you have written, and from what I've been taught, I can't see how you didn't comply. Was this a pre-assessment? Or a stage 1? My consultant told me that CB auditors should NOT be getting "agitated" and that could be a sign they are on shaky ground with their comments.