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JRKH
Survey Says?
To All of the Denizens,
The debate on the customer survey in another current thread, (and the fact that we are currently designing one) leads me to this question?
What questions do you want on a customer survey, and why. Depending on the responses, I may do a poll to find the most popular.
My candidates are: (Rate 1 (poor) thru 5 (excellent))
Product Quality
On Time Performance
Communication
Response to Reject Reports
Overall Value
(Additional Comments)
Any others?
To All of the Denizens,
The debate on the customer survey in another current thread, (and the fact that we are currently designing one) leads me to this question?
What questions do you want on a customer survey, and why. Depending on the responses, I may do a poll to find the most popular.
My candidates are: (Rate 1 (poor) thru 5 (excellent))
Product Quality
On Time Performance
Communication
Response to Reject Reports
Overall Value
(Additional Comments)
Any others?