How to determine & document Organizational Knowledge of a company
- Thread starter Shoyeb
- Start date
Good day Shoyeb,
I am wondering what you need a document for? The clause 7.1.6 does not require documentation.
That said, typical approaches are job descriptions (which are documented) and change management (which is usually documented and very often includes a training component).
Some people keep a matrix listing personnel on one axis and skills on the other axis. We can think of that as a "skills library" that can be referenced when changes prompt a review of available "talent" and help managers plan to fill gaps. Changes include organizational changes (a key member is leaving) as well as new products/services, expansion, new regulatory requirements, new customers also bringing requirements, and business strategy such as reducing costs of errors or waste.
I hope this helps!
I am wondering what you need a document for? The clause 7.1.6 does not require documentation.
That said, typical approaches are job descriptions (which are documented) and change management (which is usually documented and very often includes a training component).
Some people keep a matrix listing personnel on one axis and skills on the other axis. We can think of that as a "skills library" that can be referenced when changes prompt a review of available "talent" and help managers plan to fill gaps. Changes include organizational changes (a key member is leaving) as well as new products/services, expansion, new regulatory requirements, new customers also bringing requirements, and business strategy such as reducing costs of errors or waste.
I hope this helps!
Thank you, i really need to understand this NC: As per Clause No: 7.1.6, Pacific Quality Control Centre Ltd. (PQC) has not determined the organizational knowledge necessary for the operation of its processes and to achieve conformity of products and services. Can you explain what they exactly want.
The broad issue of demonstrating conformance with the requirements of ISO 9001:2015 on organizational knowledge has been discussed numerous times here at The Cove. A search is a terrible thing to waste. Search it and you shall find.
Organizational Knowledge Requirements - Meeting ISO 9001:2015 Clause 7.1.6
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