Casana
Blueberry Nut
I thought I'd share this in case I save someone else the hearburn I'm feeling right now...
Our company is registered to ISO 9000. My business stream does automotive business, so we had our QS9000 audit last summer. Our registrar happens to be VERY VERY VERY slow in issuing certificates, we did not get it until late December. The certificate showed an expiration date of 12-31-2002. FYI our main office (we're an umbrella from the main office) had their ISO 9K2k upgrade audit in October and received a certificate also expiring on 12/31/200 for the 1994 std (?!!!)
We've been contacting them to get it updated, but their office staff never relayed messages. Finally I was able to speak last Wednesday with the main auditor at the office who promised to investigate.
Well, I just spoke with him. He says that their automotive dept. has it from the AIAG that QS cannot stand alone as a certificate. In other words, that we need to upgrade the ISO 9000:19994 portion of our quality system to meet ISO 9000:2000 via an additional audit. In addition since our main office's ISO 9k2K certificate is in paperwork limbo, they want to expedite this audit so both certificates can be issued to the same date. SO they want to come and visit in two weeks. TWO WEEKS!!!
Yes, this registrar STINKS with big capital letters but mgmt here likes them because they come, barely look, and rubber stamp us as passing (ugh - more heartburn!).
Moral of the story - find out what your registrar's policy is for the ISO portion of your QS certificate - SOON!
Our company is registered to ISO 9000. My business stream does automotive business, so we had our QS9000 audit last summer. Our registrar happens to be VERY VERY VERY slow in issuing certificates, we did not get it until late December. The certificate showed an expiration date of 12-31-2002. FYI our main office (we're an umbrella from the main office) had their ISO 9K2k upgrade audit in October and received a certificate also expiring on 12/31/200 for the 1994 std (?!!!)
We've been contacting them to get it updated, but their office staff never relayed messages. Finally I was able to speak last Wednesday with the main auditor at the office who promised to investigate.
Well, I just spoke with him. He says that their automotive dept. has it from the AIAG that QS cannot stand alone as a certificate. In other words, that we need to upgrade the ISO 9000:19994 portion of our quality system to meet ISO 9000:2000 via an additional audit. In addition since our main office's ISO 9k2K certificate is in paperwork limbo, they want to expedite this audit so both certificates can be issued to the same date. SO they want to come and visit in two weeks. TWO WEEKS!!!
Yes, this registrar STINKS with big capital letters but mgmt here likes them because they come, barely look, and rubber stamp us as passing (ugh - more heartburn!).
Moral of the story - find out what your registrar's policy is for the ISO portion of your QS certificate - SOON!