Manager.

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Smchandler

Involved In Discussions
Oh dear. Been there too. It is very hard. The more you care, the more it hurts. But we do care, because if we don't people might really be hurt.

What Bev said. I have a long resume for a reason. ;)

You can let the Program Manager have it his way until it fails and looks hopeless, then ask "Would you like to try it a new way?" as was long ago advised to me by a very seasoned QA professional.

Failure can be expensive. Program Managers tend to want to avoid looking bad by losing money. You might try speaking the language of money with this fellow, warning him of the relative costs of getting it wrong. Do you have a quality cost calculator? If not, my version is attached in the How to Calculate the Cost of Poor Quality (COPQ)thread. Post #17.

Tidge also gives great advice. :applause:
Great feedback. Really resonated with me. Thank you.
 

Randy

Super Moderator
I've been a lead quality engineer and Quality Manager for 25 years, CQE,CQA, Greenbelt Six Sigma, lead internal auditor in AS9100, ISO9001, iso17025, even OSHA511 certified, you name it in quality I've trained on it. Always highly respected and appreciated, moved mountains. Moved to a new position in management after only 2 years at new company and boom I'm failing because I refuse to dumb myself down and not do the right thing. New manager was a program manager, doesn't support me or my ideas, knows nothing about quality nor does he care, he constantly tries to please the top and the bottom without doing anything to improve. Question is how do you suck it up and just deal with it? My life would be so much better off if I didn't give a crap and just turned my back on doing the right thing and conform to not making a difference, but I can't do it?!? Frustration is starting to set in and thinking I should just move on, but I've never given up. Such a shame, Thoughts?
Never spent much time in the US military or in civilian law enforcement have you?

Ask yourself, "Have I set my personal expectations too high?" - "Am I resting on my laurels too much?"

Take an objective inward look and see if you even like yourself as a workmate.....I don't say teammate because I don't see it here in your post.
 

Smchandler

Involved In Discussions
Thank you everyone, I
Never spent much time in the US military or in civilian law enforcement have you?

Ask yourself, "Have I set my personal expectations too high?" - "Am I resting on my laurels too much?"

Take an objective inward look and see if you even like yourself as a workmate.....I don't say teammate because I don't see it here in your post.
 

Smchandler

Involved In Discussions
Thank you everyone, I
Never spent much time in the US military or in civilian law enforcement have you?

Ask yourself, "Have I set my personal expectations too high?" - "Am I resting on my laurels too much?"

Take an objective inward look and see if you even like yourself as a workmate.....I don't say teammate because I don't see it here in your post.
Dear Mr. Randy,

I appreciate your feedback, but I must respectfully disagree with your assumption. My perspective is based on my past experiences, including my current role in which I was promoted after only two years at the current company. I have also worked for two other large companies, each with over 10,000 employees, for over a decade and have consistently received above-average ratings.

While self-reflection is important, it is equally crucial to consider how others perceive us. Given that I have never faced any issues in the past, and my certifications, experience, colleagues, references, and life experiences all attest to my capabilities, it seems that the only variable in this situation is the management.

I was surprised that your response veered so far off-topic and that assumptions were made about me without further inquiry. Regardless, I respect and appreciate the time you took to respond. However, I believe your response does not fully consider the facts at hand.

Thank you for your time, and I hope you have a pleasant day.

Best regards,
 

SeanN

Involved In Discussions
Moved to a new position in management after only 2 years at new company and boom I'm failing because I refuse to dumb myself down and not do the right thing. New manager was a program manager, doesn't support me or my ideas, knows nothing about quality nor does he care
Sounds like you are moving from being a quality specialist to (people) management. In this new area, things are much much less straightforward. But in many cases, there are reasons behind (non-quality elements to be taken into consideration/balanced out. How many other functions in an organization are you aware of and how do they work? R&D, Finance, Marketing, HR, Logistics, CS, etc?). Also seems to me that it's your own decision, you should have been well prepared for it before your leap. I agreed with Randy, and want to add that, QMS needs to align with the rhythm of other functions in your organization (proverb: “If you want to go fast, go alone, if you want to go far, go together”). Why don't you think you are hired to use your (quality) expertise to build a bridge between its current and its future? Remember, you are now in the management. So, calm down, look at a bigger picture of your company, and start rolling up your sleeves. Pardon my candor!
 

Louise.Parker

Starting to get Involved
Dear Mr. Randy,

I appreciate your feedback, but I must respectfully disagree with your assumption. My perspective is based on my past experiences, including my current role in which I was promoted after only two years at the current company. I have also worked for two other large companies, each with over 10,000 employees, for over a decade and have consistently received above-average ratings.

While self-reflection is important, it is equally crucial to consider how others perceive us. Given that I have never faced any issues in the past, and my certifications, experience, colleagues, references, and life experiences all attest to my capabilities, it seems that the only variable in this situation is the management.

I was surprised that your response veered so far off-topic and that assumptions were made about me without further inquiry. Regardless, I respect and appreciate the time you took to respond. However, I believe your response does not fully consider the facts at hand.

Thank you for your time, and I hope you have a pleasant day.

Best regards,
Great response.
 

Kyle.Ramson

Registered
Dear Mr. Randy,

I appreciate your feedback, but I must respectfully disagree with your assumption. My perspective is based on my past experiences, including my current role in which I was promoted after only two years at the current company. I have also worked for two other large companies, each with over 10,000 employees, for over a decade and have consistently received above-average ratings.

While self-reflection is important, it is equally crucial to consider how others perceive us. Given that I have never faced any issues in the past, and my certifications, experience, colleagues, references, and life experiences all attest to my capabilities, it seems that the only variable in this situation is the management.

I was surprised that your response veered so far off-topic and that assumptions were made about me without further inquiry. Regardless, I respect and appreciate the time you took to respond. However, I believe your response does not fully consider the facts at hand.

Thank you for your time, and I hope you have a pleasant day.

Best regards,
Agree. Not sure where Randy was going here.
 

Randy

Super Moderator
Agree. Not sure where Randy was going here.
Our friend started off by trying to impress us with credentials and oodles of attaboy's. What's he done with his co-workers?

Great response.
Thanks..........In today's world (and especially here) honesty isn't really welcome.........Let's not hurt any feelings.

I'm failing because I refuse to dumb myself down and not do the right thing.
Blatant ego and arrogance talking here and that's part of the reason for the initial response. I guarantee I'm much older than you with many more years and a larger field of experience across multiple industries (2 of which I noted), and one thing I've always noted is that a persons self esteem and ego will come out no matter how they try to conceal it. Refusing to "dumb down" is absolutely saying that one feels they are the sharpest tack in the box and that mindset normally doesn't work well because people can sense it.
 

Smchandler

Involved In Discussions
Our friend started off by trying to impress us with credentials and oodles of attaboy's. What's he done with his co-workers?


Thanks..........In today's world (and especially here) honesty isn't really welcome.........Let's not hurt any feelings.


Blatant ego and arrogance talking here and that's part of the reason for the initial response. I guarantee I'm much older than you with many more years and a larger field of experience across multiple industries (2 of which I noted), and one thing I've always noted is that a persons self esteem and ego will come out no matter how they try to conceal it. Refusing to "dumb down" is absolutely saying that one feels they are the sharpest tack in the box and that mindset normally doesn't work well because people can sense it.

Our friend started off by trying to impress us with credentials and oodles of attaboy's. What's he done with his co-workers?


Thanks..........In today's world (and especially here) honesty isn't really welcome.........Let's not hurt any feelings.


Blatant ego and arrogance talking here and that's part of the reason for the initial response. I guarantee I'm much older than you with many more years and a larger field of experience across multiple industries (2 of which I noted), and one thing I've always noted is that a persons self esteem and ego will come out no matter how they try to conceal it. Refusing to "dumb down" is absolutely saying that one feels they are the sharpest tack in the box and that mindset normally doesn't work well because people can sense
Our friend started off by trying to impress us with credentials and oodles of attaboy's. What's he done with his co-workers?


Thanks..........In today's world (and especially here) honesty isn't really welcome.........Let's not hurt any feelings.


Blatant ego and arrogance talking here and that's part of the reason for the initial response. I guarantee I'm much older than you with many more years and a larger field of experience across multiple industries (2 of which I noted), and one thing I've always noted is that a persons self esteem and ego will come out no matter how they try to conceal it. Refusing to "dumb down" is absolutely saying that one feels they are the sharpest tack in the box and that mindset normally doesn't work well because people can sense it.
Thanks for sharing your vast experience and credentials with us again I am impressed. Although I am not sure what age has to do with the situation.

I do want to thank you though because after reading your responses, I realized my situation could be much worse. And for that I thank you.

This time of year can be tough for many, so I try never to take offense when someone responds with contempt or anger for no apparent reason, I can only assume there is something going on in their lives.

I hope you find peace this time of year, and again, thank you for taking the time to respond and have a Happy Thanksgiving. Peace be with you.
 
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