qualprod
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Hello everybody
In my company as normal actions when a corrective action is solved, we always do the next.
we start by using the fishbone, detecting possible root causes, after going deeper, we determined that
causes of the problem were two causes.
In our procedure we include two root causes found and based on this, defined action plans.
From this assumption, I have to two doubts.
1-Could exist several root causes, or must be only one?
2-I know the actions have to be focused to eliminate root causes but....
Could I include other actions which it seems are not directly related but is done
to reinforce the efforts to eliminate any cause?
Example of problem:
Frequent bad inspection of product, which cause rejects.
needs a corrective action.
Possible root causes
-Competency, failed instruments, room for inspection with low intensity light, over inspection and limited time, working in two shifts.
-After more analysis, were determined were only
two root causes: working in two shifts and competency.
-Action plans: to give full training and working only one shift.
Could I also add an additional plan which could reinforce the performance of inspections
although are not related to root causes?
for instance to improve the room conditions, light clean, 5s's applied,etc.
Please share your thoughts
Thanks
In my company as normal actions when a corrective action is solved, we always do the next.
we start by using the fishbone, detecting possible root causes, after going deeper, we determined that
causes of the problem were two causes.
In our procedure we include two root causes found and based on this, defined action plans.
From this assumption, I have to two doubts.
1-Could exist several root causes, or must be only one?
2-I know the actions have to be focused to eliminate root causes but....
Could I include other actions which it seems are not directly related but is done
to reinforce the efforts to eliminate any cause?
Example of problem:
Frequent bad inspection of product, which cause rejects.
needs a corrective action.
Possible root causes
-Competency, failed instruments, room for inspection with low intensity light, over inspection and limited time, working in two shifts.
-After more analysis, were determined were only
two root causes: working in two shifts and competency.
-Action plans: to give full training and working only one shift.
Could I also add an additional plan which could reinforce the performance of inspections
although are not related to root causes?
for instance to improve the room conditions, light clean, 5s's applied,etc.
Please share your thoughts
Thanks