Its sad to say but i do not see what benefit ISO 9001:2008 brings to the group of companies apart from a certificate on the wall, but i see other QA managers and companies with all these fantastic things in place which half of them just go over my head and i do see the benefit but its the mind set here, its how its been ever since well forever, the Quality manager before me did everything for everyone, he was a clever guy and because he did it that way the higher management just let him get on with it and they had no input what so ever a part from when they were asked and that's how things are now and i cannot change it, other QHSE managers in teh group have the same problems with their directors, its the ethos..
best part of the day now HOME TIME, thank god, i had every day i work at the moment