I need help...I am flooded in corrective actions due to a disgruntle employee..unfortunately he was the process tech and yes I said was, A new process tech starts monday. (Hurray) Now to complete the mutli - corrective actions for short shots. Does anyone have any creatIve ideas how to complete the
8D in the section "System Prevention Action To Prevent Recurrence"- other then a QC Audit to each carton prior to shipping?.
Qc Lifer
QC audit of every box does not address this section.
You have to analyze your management system. How was the old process tech able to what he did? What other processes are exposed to the same issues? How can one process tech create such havoc? What kind of controls does your company need to prevent?
Something to think about:
- error proofing
- layered process audit
- management involvement
- automation
- shift responsibility away from tech and to operator
You also must address (maybe not in the 8D) why you have disgruntled employees. Usually management is at fault, not the employee. Look at your hiring practices, are you hiring the right people. If one have disgruntled employee, there are potentially others.
This is not just a quality problem. You must get your management involved. If they do not want to you, you know where the problem lies.