Crimpshrine13
Involved In Discussions
We had a 3rd party audit this summer and I'm still working on one of the minor NC that was issued by the auditor.
There was an internal deviation on one of the dimensions in our process at the time of the audit, and that was a deviation to our internal control limit, but not to the customer/end-user specification. The dimension was intentionally running oversized to compensate the other dimension going undersized as a final product, but the oversized deviation was still well within customer/end-user specification, which poses no risks to its functionality. Because of this reason, this was not listed on our PFMEA, but the auditor said, "Production has an ongoing problem with oversize major diameter, which is a special characteristic. A quality alert was issued to allow a deviation. However, the FMEA does not indicate analysis of risks for oversize major diameter." and that "If Major Diameter is a SC, then an FMEA should address at least the obvious risks of being too small or too big – not just one."
Does anyone know if this is a valid statement? My understanding was that the scope of PFMEA was identifying the potential issues and how that affect the customer/end-user. Based on the process, the major diameter never becomes oversized to customer/end-user specification. And not identifying it on PFMEA is a NC?
I'm stuck with corrective action as to how to respond to this.
There was an internal deviation on one of the dimensions in our process at the time of the audit, and that was a deviation to our internal control limit, but not to the customer/end-user specification. The dimension was intentionally running oversized to compensate the other dimension going undersized as a final product, but the oversized deviation was still well within customer/end-user specification, which poses no risks to its functionality. Because of this reason, this was not listed on our PFMEA, but the auditor said, "Production has an ongoing problem with oversize major diameter, which is a special characteristic. A quality alert was issued to allow a deviation. However, the FMEA does not indicate analysis of risks for oversize major diameter." and that "If Major Diameter is a SC, then an FMEA should address at least the obvious risks of being too small or too big – not just one."
Does anyone know if this is a valid statement? My understanding was that the scope of PFMEA was identifying the potential issues and how that affect the customer/end-user. Based on the process, the major diameter never becomes oversized to customer/end-user specification. And not identifying it on PFMEA is a NC?
I'm stuck with corrective action as to how to respond to this.