Hi All,
Can anybody tell me if there is a specific requirement under ISO 9001:2015 relating to customer PO. What needs to be included on the PO from the customer.
In my company, certain customers only send "Schedules" through to our Customer Services department, which takes them ages to try and make out what the order is and when it is needed.
Should there be information like, product stock codes, costing, etc?
Can anybody tell me if there is a specific requirement under ISO 9001:2015 relating to customer PO. What needs to be included on the PO from the customer.
In my company, certain customers only send "Schedules" through to our Customer Services department, which takes them ages to try and make out what the order is and when it is needed.
Should there be information like, product stock codes, costing, etc?