Q
QAguygoqa
Hello QA Pros,
AS9100D requirement 4.4 requires an org to "shall" determine the processes needed for the quality management system and their application throughout the organization....etc..
We identified our company process needed for our QMS as follows : Engineering, Purchasing, Sales, Shipping, Receiving, Quality, Production.
We have supporting processes such as Mgmt Review, CAR, Maintenance, Audits, etc.
The auditor issued to us an NCR claiming that we don't have metrics for maintenance. We stated that maintenance is a supporting process. The auditor states that the IAQG standard clause 4.4.1C requires this info. We stated that we are responsible to meet AS9100D requirements and not IAQG clause requirements.
Let me know what is your point of view. Who is correct?
NOTE: I am submitting our IOP for your kind review. Thank you.
AS9100D requirement 4.4 requires an org to "shall" determine the processes needed for the quality management system and their application throughout the organization....etc..
We identified our company process needed for our QMS as follows : Engineering, Purchasing, Sales, Shipping, Receiving, Quality, Production.
We have supporting processes such as Mgmt Review, CAR, Maintenance, Audits, etc.
The auditor issued to us an NCR claiming that we don't have metrics for maintenance. We stated that maintenance is a supporting process. The auditor states that the IAQG standard clause 4.4.1C requires this info. We stated that we are responsible to meet AS9100D requirements and not IAQG clause requirements.
Let me know what is your point of view. Who is correct?
NOTE: I am submitting our IOP for your kind review. Thank you.