Hello everyone,
I have a question and needs you to help me.
There are 22 pieces of part rust defects in PDI report last month, I want to establish a projct and organize a team to analysis the root cause with cross function dept. guys, but now I think up two kinds of ways to analysis it, I don't know which ways is better?
The first ways is that I directly input " part rust" into the result column of fish bone diagram, then we use brainstorming to get some possible causes or root causes.
The second ways is that we ask "5 why" to each rust defect to find root cause.
I am a new man for the use of quality tools.
I hope you can give me some good advice.
Thanks & regards!
Terry
I have a question and needs you to help me.
There are 22 pieces of part rust defects in PDI report last month, I want to establish a projct and organize a team to analysis the root cause with cross function dept. guys, but now I think up two kinds of ways to analysis it, I don't know which ways is better?
The first ways is that I directly input " part rust" into the result column of fish bone diagram, then we use brainstorming to get some possible causes or root causes.
The second ways is that we ask "5 why" to each rust defect to find root cause.
I am a new man for the use of quality tools.
I hope you can give me some good advice.
Thanks & regards!
Terry