Seriously though, welcome to the Cove. You've posted a number of very basic and broad questions (What is Six Sigma? What is benchmarking?, etc.), so perhaps you should start by searching the Cove for the information you're looking for. You might want to start at How to use the Forum Software. After searching, if you still have specific questions or need help, post back.
ISO 9001:1994 has been out of date for 8 years now and is no longer relevant to anything other than memory. Major differences are content and formatting. So in essence...everything.
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