H
Hemanta Bhatt
Could somebody please provide pointers to online reference material or threads in Elsmar Cove Forum on examples / case studies of six sigma in service processes? It will be helpful to get this information on both types of service processes:
- Repetitive in nature (like PO generation, etc.)
- One-off (like R&D for a new drug, etc.)
- Repetitive in nature (like PO generation, etc.)
- One-off (like R&D for a new drug, etc.)
