M
Matt Swartwood
Customer Supplied Product and Traceability
I have come across a unique situation that I need to address in the near future. I was wondering if anyone else has had a similar experience who could share how it was handled within their organization.
I have a new customer who does not require ISO/QS/TS and to be honest, would rather not be bothered by any of the associated documentation. They want to:
1. Supply their material for us to manufacture parts
2. Supply their pre-manufactured components for us to assemble
We have always in the past provided product from raw material through assembly and have not had this request until now. Should the traceability of their material and/or product be an issue if it is not important to them (not in writing)? Should a waiver of reposibility at the least be drafted?
Thank you for your time.
I have come across a unique situation that I need to address in the near future. I was wondering if anyone else has had a similar experience who could share how it was handled within their organization.
I have a new customer who does not require ISO/QS/TS and to be honest, would rather not be bothered by any of the associated documentation. They want to:
1. Supply their material for us to manufacture parts
2. Supply their pre-manufactured components for us to assemble
We have always in the past provided product from raw material through assembly and have not had this request until now. Should the traceability of their material and/or product be an issue if it is not important to them (not in writing)? Should a waiver of reposibility at the least be drafted?
Thank you for your time.