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Charlie Cianfrani said in Quality Conversatons in May 21, 2002 that "Quality objectives have to align with business objectives. The idea was to have business objectives, strategic planning, coming into having the quality function integrated into the fabric of the organization and via the objectives group, which now get through policy into objectives that get deployed across the entire organization."
What is your opinion? Do we have to have strategic planning?
What is your opinion? Do we have to have strategic planning?