Greetings guys,
Last few years I have worked for a large global organization and had 3 divisions under my watch. We had a 70 page quality manual and enormous number of procedures for every little requirement.
It was a Herculean task to make management/people from other departments read the manual. Now forget about understanding. This is a huge waste of effort for no real value to the company.
Recently I joined a small manufacturing company(less than 50 employees and just does fabrication) and they are also in a similar state with a large manual and too many procedures.
Now I am heading towards a goal of less than 8 page manual and as few procedures as possible.
I wanted to get your opinion on Clause 5, Leadership which was written as following in the new manual:
Leadership
President of Abc Company is accountable for the effectiveness of the Quality Management System and ensuring that the system achieves intended results. He also promotes and demonstrates commitment to customer focus, process approach, and risk based thinking and the importance of meeting customer, statutory and regulatory requirements.
President shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organization. The responsibility and authority of ensuring the Quality Management system conforms to the requirements of ISO 9001:2015 are assigned to the Quality Director of Abc Company who will also act as the management representative for the organization.
An updated organizational chart will be maintained and communicated within the organization.
All levels of personnel have the authority to halt nonconforming processes and recommend corrective actions using the proper procedures as well as any recommendations for continuous improvement.
If the auditor asks for objective evidence, I will show the following:
1. Signed Quality Policy
2. Quality Objectives Document
3. Management Review Outputs
4. President lead trainings on Process Approach and Risk Based Thinking
5. Management of Change Process
6. Review meeting slides mentioning customer focus, importance of QMS
7. Org. Chart
What do you think?
-
Thank you.
Last few years I have worked for a large global organization and had 3 divisions under my watch. We had a 70 page quality manual and enormous number of procedures for every little requirement.
It was a Herculean task to make management/people from other departments read the manual. Now forget about understanding. This is a huge waste of effort for no real value to the company.
Recently I joined a small manufacturing company(less than 50 employees and just does fabrication) and they are also in a similar state with a large manual and too many procedures.
Now I am heading towards a goal of less than 8 page manual and as few procedures as possible.
I wanted to get your opinion on Clause 5, Leadership which was written as following in the new manual:
Leadership
President of Abc Company is accountable for the effectiveness of the Quality Management System and ensuring that the system achieves intended results. He also promotes and demonstrates commitment to customer focus, process approach, and risk based thinking and the importance of meeting customer, statutory and regulatory requirements.
President shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organization. The responsibility and authority of ensuring the Quality Management system conforms to the requirements of ISO 9001:2015 are assigned to the Quality Director of Abc Company who will also act as the management representative for the organization.
An updated organizational chart will be maintained and communicated within the organization.
All levels of personnel have the authority to halt nonconforming processes and recommend corrective actions using the proper procedures as well as any recommendations for continuous improvement.
If the auditor asks for objective evidence, I will show the following:
1. Signed Quality Policy
2. Quality Objectives Document
3. Management Review Outputs
4. President lead trainings on Process Approach and Risk Based Thinking
5. Management of Change Process
6. Review meeting slides mentioning customer focus, importance of QMS
7. Org. Chart
What do you think?
-
Thank you.