Re: ISO-14000 books - for implementing
Thanks for your response. It is possible that I have not expressed myself clearly. Indeed, the customer company's requirement on suppliers (4.4.6) becomes a requirement for the supplier (4.3.2). So if the supplier has established an ISO-14001, the requirement of the customer has to be captured as one of the "the other requirements". If this is not captured the auditor can identify this "gap" as a non-conformance of the supplier's EMS.
With kind regards,
Ramakrishnan
Thanks but what I am looking for is something different. The issue is related to considering (or not considering) the persons of the other org. / deptt./ suppliers as the persons
'working for or on its behalf' v/s
the responsibility of the organization of ensuring control over its own significant aspects which, among other things, involves determination of competence of those persons who are supposedly
'working for or on its behalf'
Further, the Customer requirements, as you mentioned, are normally related to 'products', e.g., a customer may demand an environment friendly packaging which is also a concern of ISO 9001's customer concerns. With this particular requirement, the company cannot treat the customer as the person
'working for it or on it's behalf' in so far its own EMS matters. The organizations practically have little or no control over the use and environment friendly disposal of its products once despatched out from the factories. It's for this reason, the standard uses the term
the aspects that it can control and those that it can influence...."
IMHO, in all such situations, the organizations can only
"consider,
where practicable, communication of proper handling and disposal mechanisms to these users in order to exert influence." If the organization has properly 'influenced' the supplier / business associates / remotely located deptts. (falling out of the
defined & documented scope of the EMS), it has fulfilled the requirement but to what extent it's intent is materialized, solely depends on the second party's will which doesn't, by itself, becomes a point of interest for the auditor unless the organization has shown a firm commitment to this effect.