Macro Process Mapping (pre-GAP analysis)

B

BRocole

#1
Hello all,

Thsi is my first post of a likely number to come.:mg: I have been voluntold to get our business ISO registered by Sept 2013 and I have started the process off by putting together a plan to get to a practiced(used) quality system in place for build up of data by the end of the year (2012). I have reviewed a number of posts on this site (thank you for all the terrific information) to learn what has yieleded success and what has not worked out over time since the 2008 standard came about.

My first hurdle is generating a macro process map of "today" or "as is" processes even if they do not match the standard or are clearly short in terms of garnering any real control over the outputs of each process. I have a 10,000ft product realization map made but I find it troubling to use that to correllate it with the elements of the standard. Is this even needed, in otehr words do I need ot take today and match it up to some element of the standard to help my Process Owners understand what the outcome should be once we perform a gap analysis against the state of processes as they exist today? Please see the attached for my thus far view fo where we are today.

I should point out that we are a small company of 13 employees that sell control devices for industrial engine driven equipment. Our design input is limited to taking the off the shelf control elements (our parent company's design) and applying them to a complete assembly (added switches, button, lights, enclosure, etc.). So we are more of a technical sales business than anythign else. The process owners are generally one of the 13 people we currently employ and we are likley to use the ISO project as a means to structure the business for the future and the future efficiency we need to grow (which is already occurring at an alamring pace).

Any help you can offer is appreciated. :thanks:

BR
 

Attachments

Elsmar Forum Sponsor

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#2
Welcome to the Cove BRocole!

I like your process map. :agree1: I don't think you will need to change a lot on it. I think it is doing what it could be reasonably expected to do.

From here you could make flow charts to map out what happens in the processes. Be sure to include decision points and what happens if the decision returns a negative (failed inspection, etc.)

From there you can make work instructions, if you need more detail. You can use the standard as a guide, but I would only do so to the extent of asking yourself if what you are doing fulfills the standard's text and intent. No need to follow the numbering conventions, though if you used the standard's numbering convention to put it all together and write your quality manual I wouldn't blame you.

Unless you are using some kind of enterprise software, you'll need some tools and forms for records. The header has a green button called Post Attachments List leads you to a page where you can do a search for attachments to look over, adapt for your own use, and maybe improve upon and share with us.

Please feel free to ask questions along the way, and remember that as soon as you do a series of related threads will appear at the bottom of your screen. That, along with the Search link in the blue toolbar (you can also search within forums to narrow your hunt) could give you a lot of specific information you are after.

We are with you!
 
B

BRocole

#3
I thank you for the input. I now have to get the process owners to generate their "as is" maps so we may go on to gap analysis. This one will be a bit tough but I hope to use some guidance on SIPOC to help them build their "as is" process maps with some layer of detail.
 

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#4
You may find you want to work with them while generating these maps, as their output is likely to be very different from what you would produce. When I was sent to the HR people in Corporate to make turtle diagrams, I facilitated the process and they sat there, pie-eyed most of the time. They didn't really begin to understand what was going on until viewing the finished product.

They had, however already developed a very nicely detailed and presented HR process flow chart that I was very happy to see.
 
Thread starter Similar threads Forum Replies Date
A Process Mapping - for "Audits" - Detailed process map + macro map + FMEA Process Maps, Process Mapping and Turtle Diagrams 10
A A macro-process structure approach to auditing for ISO 9001:2000(8) General Auditing Discussions 19
V Minitab GRR crossed Xbar and r method macro needed Using Minitab Software 9
Q QI Macro Histogram - Can someone define *sorted data*? Capability, Accuracy and Stability - Processes, Machines, etc. 7
D minitab macro to pull access query with parameters Using Minitab Software 1
J Macro Question: Get Column Name by Column Number / or Use Text constant to link on a Using Minitab Software 1
V Validation of macro - scripts - programs used in statistical software (Minitab-SAS... Qualification and Validation (including 21 CFR Part 11) 5
F Run Minitab Macro from Excel Using Minitab Software 3
M Minitab macro to add reference line to graph Using Minitab Software 1
M Writing a Minitab macro that can manipulate data in all columns Using Minitab Software 3
L Webcam with Macro Capability for Skype between our facility and a satellite location Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2
B Using a File Name as a Variable in an Excel Macro Excel .xls Spreadsheet Templates and Tools 11
J Excel Macros - "Button" on a form that executes a macro Excel .xls Spreadsheet Templates and Tools 8
M Insert Empty Column Using Minitab Macro Using Minitab Software 2
B Wheeler Honest Gauge R&R macro wanted Excel .xls Spreadsheet Templates and Tools 2
B Minitab R14 macro for Power Analysis Using Minitab Software 1
T Minitab - Getting a Minitab Macro to look up a Column Name Using Minitab Software 23
M Minitab Macro-Command 'NUMERIC' to convert a text column to an numeric column Using Minitab Software 8
M Minitab 15 - READ, SET from keyboard or file doesn't work in my macro Using Minitab Software 4
M Macro to fill up columns when shorter then others Using Minitab Software 4
J RANCOVA (rank ANCOVA) macro for minitab Using Minitab Software 2
M Problem creating a Macro in Minitab Using Minitab Software 4
M Macro to connect to Access Database to get to data - Minitab Macro help Using Minitab Software 1
M Minitab macro vs. Layout tool Using Minitab Software 9
A Effectiveness of Training... micro or macro? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 29
M Macro that will perform a normality test and capability analysis - Minitab help Using Minitab Software 1
M Where to find an acceptance sampling excel macro or .xls template? Inspection, Prints (Drawings), Testing, Sampling and Related Topics 6
M SPC Excel macro add-in - File Attached Excel .xls Spreadsheet Templates and Tools 23
H Verification Process for the existing MDS Product IEC 62304 - Medical Device Software Life Cycle Processes 1
C Revalidation of Process Equipment for Equipment Transfered to New Facility. ISO 13485:2016 - Medical Device Quality Management Systems 5
Q Process map Evaluation and Analysis Method Process Maps, Process Mapping and Turtle Diagrams 3
S In process inspection Manufacturing and Related Processes 2
S Brexit 100% inspection during in process inspection Manufacturing and Related Processes 11
A Complaint review as part of the complaint handling process? ISO 13485:2016 - Medical Device Quality Management Systems 3
mustomutlu Process Validation Final Report Other Medical Device and Orthopedic Related Topics 2
Q Process Matrix_Audit Matrix Quality Management System (QMS) Manuals 4
Q Process description for outsourced processes ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
Q Process matrix examples of ISO 9001 & 14001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
J Need Help with FPY Data in Assembly Process Manufacturing and Related Processes 7
A When someone refuses to follow a process.... Misc. Quality Assurance and Business Systems Related Topics 27
E Software maintenance Process Software maintenance Process to IEC 6204? IEC 62304 - Medical Device Software Life Cycle Processes 3
R AS5553 Clause 3.1.7 f - "Implement a returns process....." AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
normhowe "The Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths" Book, Video, Blog and Web Site Reviews and Recommendations 2
Judy Abbott General temperature used in the blasting process and laser process Manufacturing and Related Processes 2
B SOP for CNC turret punching machine for sheet metal process Manufacturing and Related Processes 0
A API Monogram audit review process Oil and Gas Industry Standards and Regulations 4
R AS9102 FAI Change in Material / Process Supplier AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
A Process mapping Process Maps, Process Mapping and Turtle Diagrams 1
R MDEL Process Canada Medical Device Regulations 4
optomist1 Rates Daily or Hourly Process Improvement Training Consultants and Consulting 2

Similar threads

Top Bottom