Process Map for a Consulting Firm

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mayabi

I will have to submit a business pln assignment next week. Its a huge task indeed. Can any one please provide an example of process mapping and documatation, operational process map and accounting system process for a service based business???.....i have found so many examples online. but they are of products/manufacturing. please help me!!
 
S

Sartaj Bedi

I understand that you want a process map for a consulting firm.
Based on the PDCA cycle, i.e.: Plan, Do, Check, and Act, the following needs to be shown.

Management responsibility: Refer to ISO 9001 2008 standard
Measurement & Analysis
Resources
Product Realisation

For product realisation, a popular process is as follows:

Entry
Diagnosis
Action Planning
Implementation
Termination

I have created a broad process map and have attached a pdf file.

Hope this helps.
 

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  • Consulting Process Map.pdf
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