I
ISO 9001 Guy
I know of a large trucking company headquartered in Sioux City, IA that was certified for a couple of years. But they dropped it because it wasn't effective or cost effective. Of course, this is a complaint from many organizations.
Like many organizations finding ISO 9000 to be ineffective, they adopted procedures based upon the elements of the standard. These were espoused to represent the quality processes of their quality management system.
Like many organizations adopting procedures reflecting the elements of the standard, they found the documentation cumbersome and confusing.
Having been assured their system was properly implemented, evidenced by registration to ISO 9002, they dropped it a couple of years later. ISO 9000 was regarded as being a racket. From their experience with it, I can't blame them.
Like many organizations finding ISO 9000 to be ineffective, they adopted procedures based upon the elements of the standard. These were espoused to represent the quality processes of their quality management system.
Like many organizations adopting procedures reflecting the elements of the standard, they found the documentation cumbersome and confusing.
Having been assured their system was properly implemented, evidenced by registration to ISO 9002, they dropped it a couple of years later. ISO 9000 was regarded as being a racket. From their experience with it, I can't blame them.