J
JodiB
What does a Quality Manager do?
I need some help and you folks are the best ones to ask....you all should be experts on this subject!
What are the typical day-to-day duties of a quality manager? Let's assume a QMS is in place. What do ya'll do? To the minutest detail (not including drinking lots of coffee )
The reason I ask is because we don't have our QMS in place yet. So the majority of my job is to get one going. The prob is that I've done all I can do and without top mgt. signing off on the procedures, we don't have anything in place. And now, having done all I can do on my own, and no one else around here doing anything that they have to do for the QMS (and they refuse my help), I have nothing to do.
So in absence of writing procedures and developing forms (which I've done), or performing internal audits, or reviewing CARs (which I can't do because we aren't using those things yet), ...what else is there? Do you attend certain types of meetings? Do you have to sign off on certain types of documents? What do you do?
The department heads (all VP's) think that it's none of my business to poke around in their business. That I don't need to know about problems that we're having on a job or with a supplier. A manager went to visit a supplier who we are having continual problems with and he was surprised when I said that I would have liked to have gone with him. He didn't understand why that should involve me at all. Maybe it shouldn't. Should it?
I feel that I am being seriously wasted as a resource. Before I start looking for a position where they can keep me busy, I think it's only fair to communicate with the CEO how other companies use their quality managers. Then if nothing changes, at least I would have tried.
So spill the beans guys and gals. What should be my duties and responsibilities??? And authorities too , if any.
I need some help and you folks are the best ones to ask....you all should be experts on this subject!
What are the typical day-to-day duties of a quality manager? Let's assume a QMS is in place. What do ya'll do? To the minutest detail (not including drinking lots of coffee )
The reason I ask is because we don't have our QMS in place yet. So the majority of my job is to get one going. The prob is that I've done all I can do and without top mgt. signing off on the procedures, we don't have anything in place. And now, having done all I can do on my own, and no one else around here doing anything that they have to do for the QMS (and they refuse my help), I have nothing to do.
So in absence of writing procedures and developing forms (which I've done), or performing internal audits, or reviewing CARs (which I can't do because we aren't using those things yet), ...what else is there? Do you attend certain types of meetings? Do you have to sign off on certain types of documents? What do you do?
The department heads (all VP's) think that it's none of my business to poke around in their business. That I don't need to know about problems that we're having on a job or with a supplier. A manager went to visit a supplier who we are having continual problems with and he was surprised when I said that I would have liked to have gone with him. He didn't understand why that should involve me at all. Maybe it shouldn't. Should it?
I feel that I am being seriously wasted as a resource. Before I start looking for a position where they can keep me busy, I think it's only fair to communicate with the CEO how other companies use their quality managers. Then if nothing changes, at least I would have tried.
So spill the beans guys and gals. What should be my duties and responsibilities??? And authorities too , if any.