L
Linda Jurasin
The company I work for designs, manufactures & markets automated systems for the automotive industry. I am looking for some input with regard to a process currently in use. I need to understand if we are compliant to the QS9000/TE standard. The majority of the jobs have routings that list all the steps (by operation number) to be performed by the operator. My concern is with jobs that have a routing with only one operation which reads "assemble complete". Operator experience, knowledge & training is key. Engineers & production supervisors can oversee/guide the process. The operator usually assembles the product in a manner that mocks assembly of a similar product. Nothing is documented regarding the steps or instructions taken to complete the assembly. These types of jobs may be built only once; then again, may be built once every three or four years. These are not termed as prototype units. Since the routing doesn't describe each step of the process including applicable testing, is this a discrepancy?