Sandyr said:
Howste,
I am the QS Coordinator at my plant. I have not been with the company for very long.
I am not sure how to go about doing an executive overview. I think I am the one that will have to do it, even though I am not the TS expert.
My nerves are a little racked thinking about confronting all of these top execs. and tell them the new requirements for TS and ways to fulfill them. I'm not too sure how well that will turn out.
Anyone have any suggestions that might be helpful in doing this?
Thank You
Sandy,
Above all keep in mind that most "top execs" are ordinary Joes that have a job to do. As the old saying goes "they put their pants on one leg at a time, just like the rest of us". Don't let their position concern you - you are the "expert" that they are counting on to educate them on what is necessary to meet these requirements.
Then present the requirements by accentuating the benefits of the controls that are to be implemented (reduced process variation resulting in reduced cost from scrap, rework, etc.; increased customer satisfaction resulting in increased business; etc.; etc.).
Concentrate on the "possible" impacts to the bottom line (i.e. speak in monetary terms - their language).
DO NOT approach them with changes that are to be made just to meet the requirements, always illustrate some form of possible monetary benefit that can result from the change (even something as simple as: Documenting what we're doing and how we do it, enables "new hires" to become productive at a faster pace by providing them with some general directions for performing their jobs.).
Keep in mind that your job is to think about compliance and improvements, their job is to concentrate on the bottom line and improving profits - speak their language.
