Article 10 of the EU MDR states:
Here's the scenario:
- We have translated labelling for each EU country we ship to, in order to comply with this regulation.
- Now, one of our distributors is requesting that we send them a shipment with English labeling - not the language of their member state (presumably because they have some English-speaking customers in the country).
Questions:
- If we were to comply, would we be violating the regulation?
- If so, is there some other strategy by which we can comply with their request (maybe designating it as custom?).
- Am I over-thinking? Is this even a big deal to comply with the distributor's request and ship them an English package?
Any input/advice much appreciated!
MM.
(emphasis added)11. Manufacturers shall ensure that the device is accompanied by the information set out in Section 23 of Annex I in an official Union language(s) determined by the Member State in which the device is made available to the user or patient.
Here's the scenario:
- We have translated labelling for each EU country we ship to, in order to comply with this regulation.
- Now, one of our distributors is requesting that we send them a shipment with English labeling - not the language of their member state (presumably because they have some English-speaking customers in the country).
Questions:
- If we were to comply, would we be violating the regulation?
- If so, is there some other strategy by which we can comply with their request (maybe designating it as custom?).
- Am I over-thinking? Is this even a big deal to comply with the distributor's request and ship them an English package?
Any input/advice much appreciated!
MM.