M
mlee97
Dear Experts,
My company produces fine electronic torque wrenches where we produce a calibration certification based on testing at the assembly line. We hire a nationally recognized, 17025 certified, gage calibration company to supply, maintain, and calibrate the line gages. We sell to the automotive assembly industry who has started questioning our certs. They have discovered that our laboratory is not 17025 certified and this is causing us lots of grief, however, I contend that our laboratory has nothing to do with the calibration certification as they never touch or make decisions on those gages. That is out-sourced to the accredited lab. Sadly our certificate does not explain this relationship that our calibration certification relies on the external lab's accreditation and traceability path.
I need to correct this. How do I wordsmith this to pass an auditors eye? What is the explicit requirement for the certification in IATF 16949?
My company produces fine electronic torque wrenches where we produce a calibration certification based on testing at the assembly line. We hire a nationally recognized, 17025 certified, gage calibration company to supply, maintain, and calibrate the line gages. We sell to the automotive assembly industry who has started questioning our certs. They have discovered that our laboratory is not 17025 certified and this is causing us lots of grief, however, I contend that our laboratory has nothing to do with the calibration certification as they never touch or make decisions on those gages. That is out-sourced to the accredited lab. Sadly our certificate does not explain this relationship that our calibration certification relies on the external lab's accreditation and traceability path.
I need to correct this. How do I wordsmith this to pass an auditors eye? What is the explicit requirement for the certification in IATF 16949?